FinCrime Quality Senior Team Lead

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

We are seeking an experienced leader to oversee Wise’s  FinCrime Quality operations, ensuring robust quality assurance across our financial crime compliance functions, including Anti-Money Laundering (AML), sanctions, surveillance, and Know Your Customer (KYC) processes. As the Senior Lead of FinCrime Quality, you will manage and develop a team of Quality Team Leads, and approx. 50 globally dispersed direct reports driving excellence and continuous improvement in our quality operations.

In this role, you will report directly to the Head of Quality and collaborate closely with the global FinCrime team to implement and execute the Quality strategy. Your leadership will focus on enhancing process efficiency, ensuring compliance with global standards, and fostering a culture of high performance and accountability.

 

Key Responsibilities

• Strategic Leadership: Support the Head of Quality in strategic decision-making and execution of the Quality strategy within the FinCrime domain. Translate strategic objectives into actionable plans and initiatives.

• Domain Expertise: Maintain a deep understanding of financial crime compliance regulations and trends. Ensure the Quality team remains informed and proactive in addressing emerging challenges.

• Team Management: Lead and develop a team of Quality Team Leads, fostering a high-performance culture. Ensure teams are equipped to meet and exceed quality standards and regulatory requirements.

• Stakeholder Management: Build and maintain strong relationships with key stakeholders across Compliance, Operations, and other business lines. Act as a liaison between the Quality team and regulators.

• Process Optimization: Drive continuous improvement initiatives to enhance the efficiency and effectiveness of quality assurance processes. Ensure alignment with industry best practices and regulatory standards.

• Performance Monitoring: Develop and track KPIs and metrics related to quality performance. Ensure consistent reporting and communication of quality outcomes to senior management.

• Minimum of 5 years in financial crime compliance or quality assurance, with at least 3 years in a senior managerial role overseeing quality operations.

• Strong knowledge of AML, sanctions, surveillance, and KYC processes, with a deep understanding of global regulatory frameworks.

• Proven track record of building and leading high-performing teams in a fast-paced, dynamic environment.

• Excellent communication, collaboration, and strategic thinking skills.

• Ability to manage multiple priorities and deliver results in a high-pressure environment.

• Bachelor's degree in Finance, Business Administration, Law, or a related field.

• Relevant certifications such as CAMS, ICA, or equivalent are highly desirable.

• RSU's in a rapidly growing company + 401k with up to a 4% match

• Medical, dental, & vision insurance – including Life Insurance, Short & Long-Term Disability, and an EAP program

• Flexible working model – a mix of working from home and from the office

• 25 days PTO, 15 sick days, 11 holidays, 5 compassionate leave days, 3 paid “Me” days, and a paid volunteer day, annually

• A paid 6-week sabbatical leave after four years + 18-weeks of paid parental leave, after a year with us

• 2025 Austin BuiltIn Best Award winner for Best Places to Work and Best Large Places to Work

• Click here for more info on our benefits

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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