Head of Global Accounts

The role

We are looking to hire a Head of Global Accounts to join our high-performing Sales team in London or New York/LA and become an integral part of our Global Accounts strategy.

US salary range - $160,000 -$180,000 

This role will work alongside our regional account teams and report to SVP Global Accounts.

Working at WGSN

Together, we create tomorrow 

A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.   

Role overview 

Do you have an entrepreneurial spirit, a commercial mindset, and proven experience leading strategic account management teams that build successful client relationships? This role will be crucial in driving sales growth across our highest-value global accounts. You will build business through strategic partnerships, commercial relationships and executive engagement.

You will be responsible for the performance of the Global Account Management team based in NAM, ensuring the successful delivery of all aspects of the Global Accounts strategy, and ensuring that WGSN’s foresight capabilities are correctly positioned to meet and exceed the client’s needs and expectations.

The team

You will be part of a high-performing, multicultural, and driven sales team. Over the past year, the team has delivered outstanding results through hard work, collaboration, and a shared commitment to excellence. We foster a supportive and dynamic environment where creativity, speed, and strategic thinking come together to drive success. Passionate about helping our clients stay ahead in their industries, we work closely as a team to innovate, inspire, and achieve exceptional outcomes.

• Lead a newly formed global accounts team, working with the regional sales leaders and account management teams to deliver the 3-year growth plan for WGSN’s Global Accounts, ensuring revenue targets are achieved.
• Manage and ensure renewals of the Global Account subscription business, navigating procurement, legal and market challenges.
• Manage a team of account managers running approximately 20 global accounts HQ’ed in the EMEA /NAM region, building strategies that deliver long-term growth.
• Oversee and contribute to the development and execution of strategic account plans.
• Leading by example, ensure the Global Accounts team delivers client servicing to the highest standards, demonstrating thought leadership and an extensive understanding of the market trends impacting our client’s businesses.
• Individually and as a team, build a rich network across the client’s business, identifying strategic and tactical needs, responding with WGSN’s solutions and services.
• Deliver winning commercial presentations & pitches to Exec and C-level stakeholders that describe WGSN’s strategic value to their organisation.
• Foster an environment of cross-department collaboration, ensuring regional sales insight, content and consulting expertise are incorporated into a successful growth-oriented team.
• Be responsible for the accurate forecasting of monthly and quarterly pipelines and revenue. Ensure regular updates on the status of your Global Accounts team, including achievements, challenges, and actionable recommendations.
• Travel nationally and internationally to build growth through great client relationships, working across time zones with a diverse set of clients.

• Proven track record in leading strategic account management teams, experience of winning, retaining & driving growth with large, high value clients
• Demonstrate advanced sales process, techniques and methodologies.
• Pro-active and commercially focused, used to working in a matrix organisation and influencing teams to deliver against a business strategy and objectives.
• Excellent communicator who can lead client presentations, effectively negotiate and influence outcomes that benefit both the client and WGSN.
• A creative problem solver that works at pace and implements solutions that will grow their accounts. 
• A passion for trend and forecasting covering the following types of industries - fashion, beauty, retail, technology, design & innovation, food & drink.

What we offer

Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:  

- 25 days of holiday per year - with an option to buy/ sell up to 5 days

- Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance & Critical Illness 

- Employee assistance programme, season ticket loans and cycle to work scheme 

- Volunteering opportunities and charitable giving options  

- Great learning and development opportunities.

More about WGSN

WGSN is the global authority on consumer trend forecasting.

We help brands around the world create the right products at the right time for tomorrow’s consumer.

Our values 

We Are Everywhere

The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.

We Are Future Focused

We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.

We Are Rigorous

We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.

Our culture 

An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.

Inclusive workforce 

We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.  

Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.  

We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been—and will continue to be—actively encouraged here, but we do not offer full remote working. 

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.

A Note for Recruiters 

Thank you so much for your interest in working with us at  WGSN!   Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together.  Since we focus on these established partnerships, we’re unable to respond to unsolicited contacts or CVs from outside our PSL. But don’t worry! If we decide to explore new partnerships, we’ll be sure to reach out.