Executive Assistant to the EVP, Chief Health & Innovation Officer 

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Learn more about our unique benefit offerings here. 

You can also learn more about working at Wellmark here.

Use your strengths as an Executive Assistant at Wellmark! 

About the Role: Wellmark’s Executive Assistant (EA) to the Executive Vice President (EVP) of Health Care and Innovation Officer is responsible for the timely management of directed outputs of the executive office. The development and or ability to proactively plan is key and the information available across the company, is used to anticipate needs and timely actions. With the exposure to confidential information, respects the importance of representing the office as a trusted liaison and advisor with high discretion. Has the ability to cultivate partnerships with all peer levels, establishing themselves as a trusted and valued partner, who handles all aspects professionally, with integrity and ethics. 

This is a fast-paced, ever-changing environment; requiring the ability to proactively handle complex schedules of the EVP and their leadership, to coordinate and execute on all daily meeting elements. The culture of the division is touched through this office whether it be through communications or coordinated division-wide-events, led through this role. The incumbent acts as a subject matter expert on administrative efficiencies and collaborates with division administrative assistants on establishing cohesive division practices and standards to drive consistency and peer-to-peer support throughout. Being highly organized is a given, but layered with the ability to take in and make sense of multiple elements to understand and see the bigger picture will make the incumbent successful.  

About You: You are never bored, as you’re always looking to the future and seek every opportunity to anticipate what’s coming next. The puzzle that is an executive’s calendar is a challenge that energizes you and you have a knack for effectively being proactive and able to protect their time. Both highly detailed and flexible, your organizational and prioritization skills are top-notch, and you pride yourself on being able to adjust and think on the fly. Practiced in the art of maintaining confidential and sensitive information, you exercise sound judgment and operate with the highest level of integrity, handling yourself in a tactful and savvy manner. Being a trusted advisor and confidant is something you take seriously; you are a proactive decision maker who enjoys providing critical input and being tapped to lead a key project. Event planning and execution is enjoyable with your strong creativity and project management skillset. Assertive and collaborative, you are a leader and foster an environment of innovation, teamwork and cohesion among your teammates – you’re effective at quickly identifying and shutting down unnecessary swirl. You are a consummate professional, but one who enjoys coming to work each day knowing it will present new challenges! 

Required Qualifications - Must have to be considered:

• Associate’s Degree in Business, Administration, Office Administration, or related
• 7+ years of related work experience:
  • A minimum of 4 years of experience as an executive assistant or related role in a large, complex organization.
• Professional, polished and willing to provide the highest level of customer service at all times.
• Knowledge of Microsoft Office products and demonstrated PC skills.
• Ability to use innovation and initiative to handle and prioritize multiple tasks and responsibilities in a fast-paced environment. Flexible and adaptable to change.
• Strong analytical and problem solving skills.
• Evidence of “big picture” perspective and ability to balance competing priorities or conflicting demands.
• High level of initiative, effort, leadership, and commitment towards completing assignments efficiently and anticipating needs of EVP.
• Strong and effective written and verbal communications skills.
• Ability to understand the interdependencies of key stakeholder interactions and create an appropriate level of urgency based on their inquiries.
• Proven ability to handle confidential information with discretion.
• Ability to perform well under pressure and meet deadlines.
• Ability to solicit cooperation and action from others throughout Wellmark.
• Ability to work independently or within a team environment – balance of task and team

What you will do as an Executive Assistant at Wellmark:

a. Administrative Support - Specific administrative accountabilities vary by division (i.e. admin support for Legal may include preparation of legal documents/letters). General administrative accountabilities include: EVP’s responsibilities are facilitated and workload alleviated by the anticipation of needs, organization of work, coordination of functions, follow up with staff members on assignments, taking actions on behalf of the leader and representing/communicating with other parties on behalf of the leader. Actively monitor EVP inbox to proactively manage inquires and meeting requests.  Effective communication skills and judgment are utilized in order to serve as a trusted liaison and representative of the EVP. Provide back-up to other Executive Assistants and the Assistant to the CEO as needed to ensure all executives have assistance as needed.

b. Time Management – EVP’s appointments are accurately managed by resolving time conflicts, scheduling meetings, prioritizing and managing multiple inquiries. Issues of a routine, sensitive, or priority nature, are handled with discretion, confidentiality, diplomacy and tact.

c. Budget - Participate in the budget process for the EVP’s division to ensure timely completion, including but not limited to planning, data entry, account reconciliation and the timely handling of bills with internal and external customers/vendors.

d. Project Management - Leadership is provided on projects as assigned. This includes planning, managing resources, communicating issues and recommendations, and meeting deadlines.

e. Reporting - Maintain databases, coordinate the gathering of information, and prepare complex presentations or reports for the senior leader. Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information. This could include confidential documents such as business plans, legal actions, personnel information, etc.

f. Customer Service - A positive and professional image of Wellmark is presented to external strategic partners, board members, and staff of all levels. Relate and communicate effectively with customers and external and internal strategic partners.

g. Board Preparation – May provide administrative support to EVP as needed in preparation for presenting information to the Board of Directors. May support the Board Secretary as appropriate and determined by the CEO.

h.  Communication - Strong written communication skills will be utilized in the proactive preparation of ad-hoc requests from the EVP; including both internal and external communications and inquires.  

i. Other duties as assigned.

Office-based: The nature of the job duties for this position will require you to be in the office 100% of the time. Your presence in-office is critical to effectively perform the responsibilities of the role. Occasional remote work may be permitted based on workload and/or other ad-hoc situations that support it, with manager approval.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".