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Job details

Voice Engineer - job 1 of 3

Job Summary

A company is looking for a Voice Engineer.

Key Responsibilities
  • Resolve tickets related to break/fix issues and handle minor configuration changes
  • Coordinate vendor support for complex technical issues and provide expert-level guidance for system implementations
  • Support new project development, including systems analysis, planning, and implementation
Required Qualifications
  • High School diploma/GED with 8+ years of IT support experience; Bachelor's degree in Information Technology or related field preferred
  • ITIL Foundations certification is required
  • Minimum of 10 years of related experience
  • Experience with Genesys and Nice systems; knowledge of Aspect and Korbyt is preferred

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 14, 2025

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