Sales Enablement Manager (Fixed Term Contract 12 months)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Sales Enablement Manager Revenue and Commercial Operations Team

The Revenue and Commercial Operations (RCO) function is instrumental in shaping our current sales mindset, discipline, approach, and has led to numerous sales process improvements over the years. As we aim to be leaner, more agile, and efficient, with a focus on automation and self-service tools, we're revamping our team’ structure and objectives.

The Business Performance Team, focus on business performance and analytics, plan and support internal and external events, work with sales plays programs, lead some relevant market research to scout the market for business opportunities and support Europe CEO. 

Position Overview

Sales Enablement is a critical element of our European 2030 growth strategy and has become increasingly important.  Around the world, we will be focusing on programs that will involve fewer tutor led training sessions and more web and video-based programs, self-paced tutorials, and gen AI platforms like the Sales Accreditation tool.  We will also be focusing on the rollout of Sales Plays in partnership with the Global Operations team.

This role reports into Head of Business Performance Europe, part of Revenue & Commercial Operation function (RCO), and will operate alongside a Senior Manager, also focused on Sales Enablement. Together, these two members of the team will support and embed IDDEA methodology, and all trainings provided by Global Sales Play function. Track the results of programs that develop the skills and capabilities of the sales organization in Europe.

Key Responsibilities

• Accountable for being the bridge between Global Sales Play team and European stakeholders alongside the Senior Manager.
• Accountable for supporting the needs of the business and understand direction from the key stakeholders (Core Issuer, VAS and CMS) to guide on overall training and webinars.
• Champions excellence in facilitation and encourages continuous performance improvement, innovation, and learner engagement in alignment with the Sales Play Roadmap
• Contributes to the evolution and application of sales competency models for specific business roles by seeking external benchmarks and new ways of delivering the programs,
• Provide ongoing support by being subject matter expert on IDDEA methodology.
• Originate and contribute to continuous improvement initiatives to upskill and develop new sales capabilities.
• Any other duties, as may be required by your manager for the successful performance of your role.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualification

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualification

• Strong commercial mindset and seeking the optimal business opportunity in everything we do
• Enthusiastic, inspiring, and dedicated to helping others learn. Strong ability to make others highly motivated and dedicated to learning.
• Able to set priorities, manage expectations, work both as part of a team andindependently.
• Effective time management, organization, and project management skills.
• Strong mindset focused on engagement, understanding our internal clients needs and driving innovation and efficiency.
• Excellent communications skills including verbal, written and presentation skills. Confidence in public speaking and leading webinars for large audiences.
• Strong ability to manage and direct stakeholders at all levels.
• Strong attention to detail with ability to work to strict deadlines.
• A good understanding of the CRM platforms such as Microsoft Dynamics and
• Delta, and other forms of tracking the results of the programs.
• Excellent MS Office Skills.
• A plus, knowledge of selling tools (e.g. CRM,), process (e.g. account planning) and skills (e.g. solution/consultative selling, storytelling/communication, white boarding, customer development, opportunity development, selling fundamentals
• Creative - you think out-of-the-box and enjoy creating new and interesting ways of doing things

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.