Director, Visa Consulting and Analytics (VCA), Consulting Portfolio Optimization Practice

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Team Description

Visa Consulting & Analytics (VCA) is a team of 1500+ payments consultants, digital marketing specialists, data scientists, and economists across six continents. Our deep payments consulting expertise, economic intelligence, and breadth of data allows us to identify actionable insights and recommendations that drive better business decisions.

The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

The VCA team is looking for a Director to join our consulting practice and play a role in developing high impact projects for Visa’s clients in Brazil. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.

Potential engagements could include product development, customer / merchant life cycle optimization, program launch, customer acquisition, retention enhancement, benchmark analysis, profitability enhancement.

Specific responsibilities include:

Proactively engage with Visa teams in regular strategic & planning discussions, cultivate and manage a pipeline of work with Merchants, Issuers and Digital Banks.

Leads consulting initiatives and contributes to closing engagement by identifying potential opportunities.

Develop frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges.

Build solutions and actionable insights that will help clients to grow their portfolios and cardholder engagement with the issuer.

Partner with peers in other functional areas (e.g., sales, solutions, client service, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.

Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments.

Ability to effectively analyze large data sets (industry and Visa) to determine meanings insights and recommendations for the clients.

Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice.

Incumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This role is an individual contributor position with no direct reports. The position reports to a Senior Director of VCA based in Brazil.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Relevant experience at large management consulting firm or as financial institutions
• Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
• Strong analytical skills, with demonstrated intellectual and analytical rigor
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Knowledge and understanding of banking operations and/ or payment schemes, including lifecycle initiatives, products & services, business systems and processes, and card acquiring experience
• Excellent communication, storytelling and presentation skills
• Technology mindset, curious, up to date with digital trends and applications

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.