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Sales & Marketing Administrator

Our client is a sustainability-focused initiative business, specialising in restoring and extending the life of authentic furniture and lighting products while promoting craftsmanship and a circular economy.

They are now looking to hire a Sales & Marketing Administrator to join their team and support dynamic brands focused on sustainability and design.

Job Description:

  • Maintain and update websites, including product uploads, pricing, and general content management.
  • Create engaging social media posts and manage EDM campaigns.
  • Design and create marketing materials using InDesign and Photoshop.
  • Manage CRM systems and maintain customer databases.
  • Prepare and upload blog posts and support content creation for marketing campaigns.
  • Track shipping updates and manage digital product passports.
  • Handle customer enquiries, create simple quotes, and provide excellent support.
  • Support marketing projects, events, and ad-hoc tasks, including invitations and reporting.
  • Proficiency in InDesign and Photoshop for creating high-quality graphics.
  • Strong knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
  • Familiarity with social media platforms (Instagram, Facebook, TikTok) and basic content management.
  • Experience with CRM systems like HubSpot (or similar) is an advantage.
  • Excellent written communication skills with attention to detail.
  • Ability to work independently, manage multiple tasks, and meet deadlines.
  • Prior experience in a marketing or sales support role is highly desirable.
  • Strong organisational skills and a proactive approach to problem-solving.
  • Knowledge of website management platforms such as Shopify or Sked is a plus.
  • Permanent work-from-home setup
  • Australian company
  • Day shift work schedule (Australian business hours)
  • Full-time (8 hours a day)
  • Annual leaves
  • HMO
  • Christmas Bonus equivalent to 1 month's wage (pro-rata)

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What You Should Know About Sales & Marketing Administrator, Virtual Staff 365

Join our client, a vibrant sustainability-focused initiative that breathes new life into authentic furniture and lighting products, as a Sales & Marketing Administrator. This role is perfect for those passionate about design and eager to support brands committed to sustainable practices. As part of their dynamic team, you will maintain and update their websites, ensuring products are showcased beautifully, with accurate pricing and engaging content. Your creativity will shine as you create stunning social media posts and manage electronic direct mail campaigns that truly resonate with audiences. Proficiency in InDesign and Photoshop will allow you to design eye-catching marketing materials that promote craftsmanship. You'll also manage customer databases using CRM systems, track shipping updates, and handle inquiries with ease, providing stellar customer support. With a focus on content creation, you will prepare blog posts and assist with various marketing projects and events. This role requires strong organisational skills, an eye for detail, and a proactive problem-solving approach. If you have experience in a marketing or sales support role, along with familiarity with social media platforms and website management tools like Shopify, this position offers an exciting opportunity to grow your career while working from the comfort of your home during Australian business hours. Enjoy the benefits of annual leaves, HMO, and even a Christmas bonus equivalent to one month's wage. Embrace the chance to make a difference with your work in a company that prioritizes sustainability and craftsmanship!

Frequently Asked Questions (FAQs) for Sales & Marketing Administrator Role at Virtual Staff 365
What responsibilities does the Sales & Marketing Administrator at this sustainability-focused company have?

The Sales & Marketing Administrator at this sustainability-focused initiative will maintain and update websites, create engaging social media content, manage CRM systems, and provide essential customer support. They will be responsible for designing marketing materials and assisting with blog content, showcasing their creativity and organisational skills.

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What skills are required for the Sales & Marketing Administrator position?

To excel in the Sales & Marketing Administrator role, candidates should possess strong skills in InDesign and Photoshop for graphic creation, proficiency in Microsoft Office, and familiarity with social media platforms. Excellent communication abilities and prior experience in a marketing or sales support role are highly desirable.

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How does the Sales & Marketing Administrator contribute to sustainability initiatives?

The Sales & Marketing Administrator plays a crucial role in promoting sustainability by supporting brands that focus on craftsmanship and a circular economy. Through their marketing efforts, they help raise awareness of sustainable practices in the furniture and lighting industry, ultimately driving positive change.

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Is remote work available for the Sales & Marketing Administrator at this company?

Yes, this position offers a permanent work-from-home setup, allowing the Sales & Marketing Administrator to work from the comfort of their home while adhering to Australian business hours in a full-time capacity.

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What marketing tools will the Sales & Marketing Administrator use?

In their role, the Sales & Marketing Administrator will utilize tools like InDesign and Photoshop for graphic design, CRM systems such as HubSpot for managing customer databases, and website management platforms like Shopify for content updates.

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What are the benefits for the Sales & Marketing Administrator role?

Benefits for the Sales & Marketing Administrator include annual leaves, health insurance coverage, and a Christmas bonus equivalent to one month's wage, providing a solid work-life balance and financial incentives for their valued contributions.

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What is the work schedule for the Sales & Marketing Administrator?

The Sales & Marketing Administrator will work a full-time schedule of 8 hours a day during Australian business hours, ensuring a structured and consistent work-life balance.

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Common Interview Questions for Sales & Marketing Administrator
Can you describe your experience with website management and maintenance?

In this role, it's essential to show familiarity with various website management tools, such as Shopify or similar platforms. Highlight any specific websites you have worked on, your responsibilities, and how you ensured content accuracy and engagement.

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How do you approach creating engaging content for social media?

Discuss your understanding of the target audience and how you tailor content to fit their interests. Provide examples of successful posts you've created and the engagement metrics you monitored, emphasizing creativity and current trends.

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What role does customer support play in your work as a Sales & Marketing Administrator?

Customer support is fundamental to building lasting relationships. Describe how you handle inquiries, ensuring prompt responses and effective solutions, while showcasing your commitment to excellent service.

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How do you prioritize multiple tasks in a fast-paced environment?

Share your organizational methods, such as using tools like to-do lists or digital planners, and exemplify how you manage deadlines effectively. Discuss a particular situation where you successfully balanced multiple projects.

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What experience do you have with CRM systems?

Detail your experience with CRM systems like HubSpot, outlining your ability to manage customer databases, track interactions, and generate reports. Explain how these skills contribute to improved marketing efforts and customer relationships.

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Can you give an example of a marketing campaign you contributed to?

Highlight a specific marketing campaign you've worked on, discussing your role in content creation, email marketing, or social media. Mention the campaign's objectives, outcomes, and what you learned through the experience.

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What tools do you use for designing marketing materials?

Emphasize your proficiency in InDesign and Photoshop, providing examples of materials you've created and how it reflected the company's branding and objectives. Share your design process and any feedback you received.

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How do you keep up with current marketing trends?

Address your commitment to continuous learning, whether through industry blogs, webinars, or networking events. Provide examples of how you applied new trends or techniques to past marketing efforts.

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How would you handle negative feedback from a customer?

Explain your approach to conflict resolution, focusing on the importance of empathy and clear communication. Describe how you would address the customer's concerns while providing solutions to turn the situation around.

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Why do you want to work for this sustainability-focused initiative?

Share your passion for sustainability and how it aligns with your personal values and professional aspirations. Discuss your enthusiasm for supporting brands that prioritize environmentally-friendly practices and craftsmanship.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 28, 2024

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