Data Collections Specialist - Asheville, NC

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

The A Player Data Collections Specialist does the following:

· Collect building permit data: Contact building departments across the U.S. to obtain electronic copies of building permit data. Hone requests to be as concise as possible to facilitate a quick turnaround. Responsible for developing long-term relationships that allow data to be obtained in a reliable, cost-effective manner.

· Analyze building permit data: Conduct a preliminary audit of data to ensure that it meets specific quality requirements (electronic data covers the maximum number of years, includes all available fields and is in an optimal format). Address identified problems proactively.

· Practice exceptional organizational techniques: Record every pertinent piece of information using customer relationship management software. This includes details about email and phone interactions, as well as keeping track of contact information.

· Strategize about tactics: Brainstorm with coworkers to find solutions to overcome obstacles. Flexes their research and critical thinking muscles to find creative new approaches to get the job done.

· Continually improve: Identify steps in the process that could be improved. Share ideas with team members and management in a continuous effort to optimize our performance.

· Adept with technology: Able to successfully navigate office tools like our internal CRM (Honey), E-mail, Word, Excel; good internet searching and research skills; knowledgeable about various file formats.

Qualifications

The qualified candidate will have both the attitude and the experience to successfully fill this role, including:

Cultural Fit

· Environment: Comfortable in a hard-working, fast paced, team environment with the ability to have fun and maintain professionalism with fellow employees (virtually).

· Commitment to Quality: Strong desire to meet and exceed expectations through attention to detail, technical knowledge, and willingness to provide assistance to other team members.

Other Qualifications

· Education: 4 years of a college degree or similar preferred

· Full-Time Employment: Ability to work as a full-time (40 hrs) employee

· Work Environment: Ability to work a hybrid schedule – 3 days WFH, 2 days in our Asheville, NC office

The A Player Data Collections Specialist is the following:

· Clear, concise and professional: The successful Data Collections Specialist interacts with building departments in a professional manner that reflects our core values at BuildFax.

· Relentless: This individual lives and breathes to collect building permit data. They persevere and do not take no for an answer. They are always pushing to acquire the highest quality data available.

· Resourceful negotiator: Passionately finds ways over, around or through barriers. Can think on their feet to overcome objections. Shows bias for action. A results-oriented "doer."

· Self-motivated: Arrives on time and feels a deep sense of personal satisfaction when the job is done. Gets a jump on priority tasks and consistently shows initiative.

· Relationship owner: The Data Collections Specialist takes ownership of each jurisdiction they are collecting data from. They have a personal interest in every step of the process and take pride in the quality of the outcome.

· Talented multi-tasker: This individual will maintain dozens of collection efforts simultaneously. They will prioritize tasks effectively and manage their time efficiently.

· Maintains Positive Attitude: This person keeps a smile on their face despite challenging interactions with building departments and is able to bounce back and focus on the next task.

#LI-MC1

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland.  We value learning, caring and results and make inclusivity and diversity a top priority.  In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

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https://www.verisk.com/privacy-policies/data-privacy-notice-for-employees-applicants-and-independent-contractors/