Healthcare Administrative Assistant-Rochester, NY

Vatica Health is seeking candidates that are highly organized, detail oriented, and adaptable in a fast paced environment for our Field Coordinator I opportunity. The Field Coordinator I works with our provider clients and our clinical team to optimize practice workflows and generate a high level of penetration in the office. The Field Coordinator I works closely with internal departments (Clinical Consultants, Schedulers, Operations) and our provider clients to organize and coordinate patient and provider engagement.  The Field Coordinator I will ultimately drive practice penetration rates by maintaining our practice rosters and ensuring that every active patient has a Vatica visit. 

Responsibilities

• Visit provider offices to assist with Medical Record transfers
• Work with the Clinical Consultants to identify practice workflows and areas of opportunity
• Coordinate with practices to run reports out of the Electronic Medical Record (EMR)
• Organize and reconcile patient lists
• Work with Operations and Payer to verify patient eligibility
• Coordinate and maintain scheduling templates for all practices
• Track and maintain a list of all patients who need to be rescheduled and coordinate with internal teams and clients to ensure a new appointment is scheduled
• Create shells of visits in the application and maintain the rosters within each site (schedule reconciliation)

• Provider office administrative/Medical Assistant experience
• Proficiency in Microsoft Office products with specific experience using MS Excel
• Excellent communication skills (verbal and written).
• Excellent customer service and problem-solving skills.
• Excellent organizational skills with the ability to multi-task.
• Must be willing to travel to Provider offices up to 5 days per week

Competencies:  

Action Oriented 

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.  

• Identifies and seizes new opportunities. 

Collaborates 

• Identifies and builds partnerships to meet shared goals.  

• Readily partners with others to meet objectives and shares credit for contributions.  

• Demonstrates cooperation that earns support of others. 

Communicates Effectively 

• Exchanging ideas, knowledge, and data so that the message is received and understood with clarity and purpose.  

• Leverages emotional intelligence to adapt to the emotions and intentions of others. 

Nimble Learning 

• Active approach to learning using both successes and failures as opportunities.  

• Seeks knowledge and resources, takes on new challenges, and experiments with new solutions. 

Situational Adaptability & Flexibility 

• Adapts approach in real time to respond to different situations.  

• Thinks quickly and readily adapts behavior in the moment.  

• High level of versatility. 

Customer Focus 

• Builds strong customer relationships and prioritizes customer-centric solutions.  

• Identifies opportunities to serve customers and stakeholders more effectively. 

WORKING AT VATICA HEALTH ADVANTAGES

Prosperity

• Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar
• Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded
• 401k plans– we want to empower you to prepare for your future
• Room for growth and advancement- we love our employees and want to develop within

Good Health

• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Dependent Care Account
• Life insurance, short-term, and long-term disability

Happiness

• Excellent PTO policy (everyone deserves a vacation now and then)
• Great work-life balance environment- We believe family comes first!
• Strong supportive teams- There is always a helping hand when you need it

The salary for a position is typically determined by multiple factors such as the individual's qualifications, experience, skills, and location. The projected compensation range for the position may vary based on these factors and could range from $45,000 to $65,000 (annualized USD). However, this estimate represents just one aspect of our total compensation package offered.

Are you up to the challenge? What are you waiting for? Apply today!