Senior DevOps Engineer

Valence has built the first-to-market AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance & support to any leader or employee. At Valence, we're not just talking about the future of work – we're actively shaping it.

From your first interaction with us, you'll notice we're different. By working here you won't just implement solutions for our clients; you'll be helping to architect the future of leadership in the age of generative AI. And we'll be honest – this is not for everyone. But for those with an insatiable desire to work fast on complex, unsolved challenges with some of the best talent in tech, this could be the career-defining opportunity you've been waiting for.

The Role

We are seeking a seasoned DevOps Engineer to build and lead our infrastructure platform that serves our LLM-powered coaching product for Fortune 500 enterprises. In this pivotal role, you will own our entire infrastructure landscape, supporting three distinct teams: two application teams and our AI team. You'll be the driving force behind our security infrastructure, deployment strategies, and cloud architecture. You will report to the Technical Lead, and indirectly to the CEO, who is the product visionary for the AI Coach, Nadia.

• Own and architect our entire AWS infrastructure, including identifying areas for improvement and implementing solutions
• Design and implement scalable infrastructure platforms that enable seamless deployments across multiple teams
• Lead security infrastructure initiatives, including implementing SIEM, EDR, automated scanning tools, and backup systems
• Manage and optimize infrastructure costs while ensuring high availability and performance
• Develop and maintain Infrastructure as Code using Terraform and Ansible, with opportunity to improve existing implementations
• Create and optimize autoscaling solutions for various workloads, including webinar demands and ML/data processing pipelines
• Establish network architecture and security protocols, including firewall configurations and routing
• Build and maintain CI/CD pipelines for multiple application teams
• Collaborate with AI team to design and implement infrastructure for data processing and ML pipelines
• Take proactive ownership in identifying infrastructure improvements and implementing solutions

• 10+ years of DevOps experience, preferably in scaling B2B SaaS companies
• Proven experience building and maintaining infrastructure platforms that support multiple development teams
• Strong expertise in AWS services and infrastructure management
• Advanced knowledge of Terraform for Infrastructure as Code
• Experience with Ansible is a plus
• Proficiency in network management, including firewalls, routing, and security protocols
• Strong coding abilities in Python, Shell/Bash scripting, with other coding experience a plus (Go, PHP, Ruby)
• Experience with enterprise security processes and procurement, ideally running elements or all of the infosec function serving F500 enterprises
• Background in implementing and managing security infrastructure (SIEM, EDR, XDR)
• Strong problem-solving skills and proactive ownership mindset
• Ability to work effectively with multiple teams and handle diverse infrastructure needs

• Ownership of projects and strategic priorities regardless of seniority.
• Strong ties to the executive team, a culture of transparency and engagement with strategic decisions.
• Options from day one, which means you will be on the ownership track right away.
• Competitive salary and equity packages.
• Comprehensive health coverage (medical, dental, and vision) from day 1.
• Provision of anything you need to be successful - learning tools, hardware, office equipment, software.
• 401k optionality for US based employees
• Generous PTO, company-wide R&R shutdowns and paid leave for parents.
• A WFH stipend, phone stipend and support to work in a We Work or other space as preferred.

Location and Work Environment

We are open to candidates in the ET and GMT time zones (Toronto, NYC, London). Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US.

Diversity and Inclusion

We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at jobs@valence.co.

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