Solutions Engineer

• Environmental. The Earth is our protagonist. Protecting it is at the center of everything we do.
• Collaborative. Climate change affects us all. By working collaboratively we know we can make a difference within retail, and beyond.
• Honest. Our voice is informative and authentic. We want to share what we are working on, be open about the challenges, and build an ecosystem that creates change.

About the Solutions Engineer role

The Solutions Engineer is a central expert role within Vaayu, working at the intersection of technology, sales, customer success and product development. The Solutions Engineer is a subject matter expert in our quickly growing impact driven-startup. The candidate will support the sales team during technical customer evaluations, assist the customers during the implementation process, and help the entire company in documenting technical details of the enterprise software platform for external audiences.

In this role, you will work closely with potential and existing enterprise customers to help them better understand Vaayu's technology and how it connects to their existing solutions, to support the client in reaching their sustainability mission. You will play a key role in the success of complex deals, request for proposal (RFP) submissions, and successful customer implementations. Ultimately, you will be contributing to improved environmental impact calculations, reductions and  transparency.

A successful candidate is highly collaborative as they work in an intersection of multiple departments, have excellent communication skills as they will both present to and prepare materials for potential and existing customers, and enjoy working on solutions to complex problems as we are helping brands tackle one of the most important challenges of our lifetime.

This is a fully remote role based in Europe. The candidate will report to the Technology and the Business Development teams.

Key Responsibilities

• Collaborate with the sales team to understand customer's technical requirements and provide sales support both before and during calls
• Deliver client-specific product demonstrations and answers to tech related questions
• Support the sales team in answering RFPs, IT questionnaires, and security documentation
• Provide hands-on support to the customer success team during customer onboarding and implementation phases
• Record technical requirements and relay feedback back to the product team
• Assist in creating both internal and external documentation and presentations

Preferred Experience

• Previous experience in a technical role, such as System or Infrastructure Administrator, Systems Engineer, or a similar role that required technical skills and understanding
• Minimum 2-3 years of previous experience working as a Solutions Engineer, preferably in a B2B software business
• Bachelor’s degree in Computer Science, Engineering, or a related field. We are open to learning about expertise gathered with other methods than degrees as well

Preferred Skills

• Fluency in English, both written and spoken. Additional major European languages are considered a plus
• Excellent communication and presentation skills with the ability to convey technical information effectively
• Ability to think strategically, assisting the team in meeting sales targets
• Excellent organizational skills, with the ability to write effective and clear technical documentation
• Passion for sustainability and a desire to contribute to meaningful environmental impact

Nice to have

• Experience working within the environmental sustainability space in one way or another, including any relevant courses
• Experience from a high-growth SaaS company or a funded startup
• Exposure to AI technologies and their application in solving business problems

Main Benefits

• Enjoy being part of a young, dynamic and innovative team of passionate experts who are committed to making a positive impact on our planet
• Team offsites for enhancing team-building and collaboration. Previous offsites have taken place in locations such as Barcelona, Valencia and Mallorca
• Remote-first employment, with the opportunity to work remotely anywhere in Europe
• Co-working budget in case you would like to occasionally work outside of your house
• Learning and development budget in case you would like to further educate yourself in relevant topics, such as environmental sustainability
• Enjoy 26 days paid leave with an additional day for every year of employment (up to 30 days)
• Employee stock options