Office Assistant

At JACO Rehab, our mission is to empower our patients by providing individualized, innovative, and intelligent care! We pride ourselves on providing one-on-one care to our patients, which focuses on manual therapy and exercise.

We first opened our doors in 1998, and have since grown to four locations: Honolulu, Waikele, Mililani, and Kapolei. Over the years, we have helped thousands of people in Hawaii get back to doing the things they love most because we offer one-on-one physical therapy, injury prevention programs, and performance services for runners, paddlers, and other athletes. 

Position Overview:

The Office Assistant is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point-of-contact for all non-clinical patient services.  Your big smile in our fun and energetic clinic will go a long way!

 Job Duties:

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic Scheduling
• Data Entry
• Verify current personal and financial information
• Maintain patient charts and electronic medical records
• Verify insurance benefits
• Charge tickets
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

• High school graduate or equivalent
• 1+ years of previous medical front office experience.
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Close attention to detail
• Time Management and Organizational skills 
• Team player attitude and energetic with a focus on excellent customer service

Compensation: $18 - $22 hourly, depending on experience level

Perks: Monthly scheduling bonus, up to $200

• Excellent benefits package, including 401k
• Multiple opportunities for professional development, specialization, and leadership
• Corporate discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive

All your information will be kept confidential according to EEO guidelines.