Accommodations Intake Coordinator

About Us:

Briotix Health is a leading provider of employee health and wellness solutions. Our mission is to improve the well-being and performance of workers through innovative, evidence-based practices. We focus on delivering customized services that meet the unique needs of each client we serve; ensuring healthier, happier, and more productive workplaces.

We foster a supportive and inclusive work environment where our team members are encouraged to grow both personally and professionally. We believe in the importance of work-life balance, continuous learning, and the well-being of our team members.

We recognize that the team members we hire come from all walks of life. We believe that people from underrepresented backgrounds not only help us to be stronger, but also allow our team to connect, belong, and grow. If you share our values and our desire to build meaningful, diverse, and lasting relationships, we highly encourage you to apply. 

Location: REMOTE
Job Title: Accommodations Intake Coordinator
Job Type: Full-Time, Average of 40 hours per week
Hours: Monday-Friday, 8:00 am - 4:30 pm Pacific Time Zone
Hourly Range: $21 -$23

Position Overview: 

The Accommodations Intake Coordinator will support our team of Accommodation Consultants working in conjunction with them to triage and process leave paperwork that comes from UNUM and Workcare.

The Accommodations Intake Coordinator will have specialized functions creating and maintaining client files, assisting in the management of processing restrictions, utilizing established templates, verifying accuracy of referral information in multiple platforms, opening and closing cases in Electronic Med Rec application, and responding to client requests associated with supporting Accommodation Consultants.

This is a 100% Remote/Work from home position.

Job Duties:

• Field and distribute incoming email communication to the appropriate Briotix Health Key Stakeholders.
• Set up case file structure within the Briotix Health online platforms.
• Save and compile all incoming accommodation case paperwork.
• Utilize various platforms to confirm information is accurate prior to distributing.
• Prepare templates and send to Briotix Health Key Stakeholders.
• Manage and track specific cases in Briotix Health online platforms.
• Provide excellent customer service to clients and health care providers.
• Administrative duties as needed.
• Other duties as assigned.

Company Perks:

• Excellent benefits package including Medical, Dental, & Vision Insurance
• Flex Spending Accounts
• 401k/ROTH IRA with employer match
• Company Sponsored Group Life Insurance, AD&D and Long-Term Disability
• Professional Development Reimbursement
• Accrued Paid Time Off, up to 120 hours in the first year
• 7 Company Paid Holidays + 2 Floating Holidays of your choice
• Employee Assistance Program (EAP) and Annual Calm.com subscription
• Work/Life Balance
• Opportunities for professional development and specialized training 
• Mentorship programs
• DEI=B Focus Groups

Key Words: customer service, intake, scheduler, medical records, medical data entry, WFH, Remote, work from home, remote work, #LI-Remote

Required Qualifications:

• Minimum high school diploma or equivalent
• Minimum of 2 years of data entry experience
• Exceptional verbal and written communication skills with extreme attention to detail
• Excellent analytical and critical thinking skills
• Demonstrate computer skills including Word, Excel, Adobe Pro, internal databases and other software
• Strong organizational and time management skills
• Ability to multi-task and switch between processes while understanding complex workflows
• Must be able to work independently as well as in collaborative group settings
• Must have excellent internet access and a quiet space to work away from all distractions

Preferred Qualifications:

• 1 or more years of experience in tracking cases and performing intake work in a medical-related environment
• Associate degree or higher

All your information will be kept confidential according to EEO guidelines.