Digital Communications Manager (Maternity Cover)

Trócaire is an International NGO. We work with local partners in the world’s most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create. Together we bring about positive and lasting change for a just world. Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East. We work towards five goals:  

•          Promote Access to Justice;  

•          Achieve Climate & Environmental Justice;  

•          Ensure Women & Girls’ Protection, Voice & Influence;  

•          Save Lives and Protect Human Dignity and  

•          Mobilise the Public on the island of Ireland to achieve Global Justice. 

Our work is rooted in Catholic Social Teaching and in our values of Solidarity, Courage, Participation, Perseverance and Accountability.

The key objectives of the Ireland Division is to mobilise the Public to achieve global justice. The Communications Team plays a vital role in mobilising the Irish public by increasing awareness, understanding and consideration of our cause, work and goals, among our target audiences.

The Digital Communications Manager is responsible for the delivery of our Communications objectives across all digital platforms owned, earned, shared and paid.

Reporting to Head of Communications, this is a full-time contract of a specified purpose and is based in Maynooth. The incumbent will manage a team of up to 4 professionals. An application can be made for a hybrid working arrangement under the hybrid working policy. The salary for this role is €61,667 depending on experience.

Key responsibilities

Strategy development and implementation:

• Lead on the development and implementation of the Digital Communications strategy.
• Manage annual work plans for all digital communications.
• Develop and roll out innovative digital strategies and initiatives, in close collaboration with the colleagues across the organisation.
• Oversee the development of digital assets to support key activities.

Team Leadership:

• Lead Trócaire’s Digital Communications Team to continue to be a high performing and dynamic team. Foster a culture of empowered accountability with a coaching style of leadership to enhance team performance and motivation.

Cross Functional teamwork:

• Ensure close collaboration with key cross organisational teams to support achievement of organisational, divisional and team goals.
• Support all teams to grow their online communities through the creation of bespoke digital strategies and assets.

Operational Effectiveness:

• Ensure the successful delivery of Trócaire’s digital communications plan and meet the agreed key performance indicators. 
• Provide regular, effective analysis and measurement of Trócaire’s owned digital channels and website performance.
• Manage relevant budgets.

Skills:

• Relevant skills and knowledge in digital engagement strategies across key platforms.
• Very good written and oral communication skills.
• Effective organisational skills – for planning and delivery of own programme of work while participating in wider programme.
• Ability to work cross functionally.
• High level of attention to detail.

Experience

• Significant experience of implementing digital engagement strategies and techniques for a variety of key stakeholders and target groups.
• Experience of delivering projects within established timelines.
• Experience of budget management.
• Proven track record of achieving results
• Experience of managing cross functional teams

Qualifications

• Relevant courses and certifications

Qualities

• Commitment to and understanding of the ethos and values of Trócaire
• Self-directed with the ability to work independently and as part of a team
• Enthusiasm, energy and drive
• Strong commitment and flexibility

Others

• Full driving licence and own vehicle or access to one.

Closing Date for applications is 2nd May 2025.

Safeguarding Programme Participants-Children & Adults

Trócaire is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives. More information on Trócaire’s safeguarding policies available here.

Diversity and inclusion

We welcome diverse applicants to join our inclusive workforce.

Trócaire is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire.

Diversity and Inclusion statement available here