Senior Key Account Executive

About Tripadvisor 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

We are looking for an experienced sales professional to join our Key Accounts team within the Hotel Solutions group.  Our team builds exceptional, strategic, and long-term relationships with the largest and most valuable hotel companies within the Hotel Solutions portfolio.  We find ways to solve our clients’ many business challenges with a variety of Tripadvisor solutions, thereby supporting our customers and driving revenue for Tripadvisor.  We work across multiple internal and external stakeholders to ensure we find the right strategy for each of our partners.

You are the right person for this role if you are proactive, motivated, strategic, organized, and able to work well in a fast-paced, highly-driven and entrepreneurial environment. This role requires excellent sales and communications skills as well as effective relationship-building talents.  Beyond that, we are seeking sales experience in e-commerce, SAS, and other digital platforms along with demonstrated success with exceeding sales targets.  

What You’ll Do:

• In this hybrid role, you will be responsible for managing and growing revenue within your territory, focusing on maximizing customer retention, acquiring new clients, and identifying upselling opportunities throughout the entire sales life cycle. 

• You will develop a comprehensive understanding of key customer needs and requirements by creating impactful and strategic account plans. 

• You will expand and nurture relationships with existing customers by uncovering their business needs and consistently proposing tailored solutions that align with their objectives.

• Conduct in-depth product demonstrations and consultatively position our hotel solutions, value proposition and benefit for business success

• Successfully negotiate, renew existing customers, and close new business

• Articulate data insights and metrics to demonstrate return on investment in line with clients’ business objectives during QBRs

• Consistently grow & maintain an sales opportunity pipeline and effectively forecast attainment

• Achieve and exceed agreed sales targets quarterly on revenue & other related KPIs 

• Serve as the link of communication between key customers and internal teams

• Collaborate with other teams in the pursuit of excellent results and flawless execution

• Networks with senior internal and external personnel in the pursuit of professional development and to further industry knowledge & expertise

• Travel as needed to meet with clients and attend industry events.

Skills and Experience:

• Minimum of 5 years of proven experience in Key Account Management or Sales (preferably within the Travel Industry or selling to complex organizations)

• Strong ability to build and maintain long-term relationships with key clients by having a strong commitment to customer satisfaction and the ability to address client concerns promptly.

• Demonstrated track record of achieving sales targets and driving revenue growth within Business Development or Key Account Sales. 

• Excellent negotiation and closing skills to secure profitable contracts and agreements. 

• Exceptional verbal and written communication skills for effective client interaction and presentations.

• Ability to analyze market data and client feedback to inform strategy and decision-making autonomously.

• Target driven and proven self-starter with ability to deliver on initiatives without constant supervision

• Territory and pipeline management experience using a CRM (Salesforce & Tableau)

• Bachelor’s Degree 

• Fluent in English, Spanish, and Italian 

What We Offer 

• Flexible activity-based working fostered collaboration and productivity
• Inclusive global travelers community welcoming diverse perspectives
• Competitive salary package including performance bonuses
• Development programs, managerial courses, and learning series
• Health insurance covers medical, dental, and vision for families (varies by country)
• Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
• Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
• Employee assistance program for short-term counseling and free Calm app subscription
• State-of-the-art offices: dining, coffee points, and leisure areas

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

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