Implementation Specialist - Video Production Technology

We’re Topaz Labs, and we’re building a new way to edit photos with our product Photo AI. Over 1.5M creative professionals trust us with their work, including teams at Apple, Netflix, NASA, and more. We've processed over 1 billion images, achieved 1600% revenue growth in the last 5 years, and we're just getting started.

About us

Over 1 million customers (including companies like Apple, NASA, Netflix) have used us for over 1 billion photos. Our tech has been covered by Fast Company, The Verge, Engadget, Mashable, BBC, and more, and we’re building a new way to edit photos that will make us a household name for creators in a few years. We're undergoing rocketship growth and this role has the opportunity a massive impact. We have a world-class team that executes quickly, obsesses about the customer experience, and promotes from within, oh and we're profitable with an infinite runway.

We’re hiring an Implementation Specialist - Photo & Video Technology to drive our product forward by owning the scoping, implementation / deployment, and ongoing support for our enterprise customers. This can include custom docker containers, API configurations, GPU conversions / mapping, and other ongoing support as needed. Our customers include major film studios, VFX, post production agencies, creative agencies, generative AI startups, big tech, industrial printing, and any other enterprise that process or produces lots of images or video. 

• 3+ years of experience in video production / technology 
• A deep understanding of video technology (codecs, formats, colorspaces, etc)
• You’re a photographer / videographer
• You are obsessive and work harder than anyone else you know

• You’ve started or worked at a startup or high-growth company
• You have experience with cloud-native technology

In addition to huge potential for impact, we offer a strong base salary plus significant ownership that scales with the company's growth. We also offer 100% covered medical/dental/vision for employees, 15 days annual PTO plus holidays, and 401k matching. This is a full-time onsite role in Dallas, TX, and we will ask you to relocate if you're not in the area.