Emerging Markets Manager, Mandarin - West Coast

*Bilingual Mandarin position

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

As an Emerging Markets Manager, you will be building and coaching a team of Emerging Market Account Executives that are transforming the way restaurants operate. You’ll be a coach working closely with your sales team to help them understand restaurants in their market’s unique needs and develop a customized solution that helps their business thrive. You will also be working with the Director and GVP directly on helping Toast size and scope the opportunity for Toast in these markets as we accelerate our go-to-market motion. 

About this roll* (Responsibilities) 

• Directly manages 6-8 Account Executives and is responsible for the productivity of these reps and their pipelines
• Coach the reps to conduct efficient discovery meetings, live demos, and crafting a solution that best meets the prospect’s needs in Mandarin
• Support the Director by gathering front-line feedback and helping us determine where we should invest resources in these emerging markets.  
• Find opportunities to make the funnel for each Market more efficient by having an entrepreneurial mindset 
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery

Do you have the right ingredients*? (Requirements)

• Must be able to fluently speak Mandarin and will be expected to coach their reps and communicate with prospects in Mandarin
• 5+ years of sales experience in a sourcing and/or closing role
• 3+ years of leadership experience
• Proven track record of success
• Passionate with the ability to inspire and motivate those around them
• Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required