Administrative Coordinator

🌟 Administrative Assistant (Remote) – Talk Therapy Canada

Location: Remote (Canada-based)

Type: Contract, Part-time, Full-Time

Reports To: Clinic Operations Manager

🧠 About Talk Therapy Canada

At Talk Therapy Canada, we believe that openness, empathy, and a sense of humour are cornerstones of successful therapy. Our mission is to provide accessible, high-quality mental health services across Canada, fostering transformation and growth in every client we serve.

🎯 Our Core Values

• Authenticity: Be real, be you.
• Team Player: Collaborate and support each other.
• Work Hard, Play Harder: Dedication balanced with joy.
• Sense of Humour: Lighten the load with laughter.

🚀 The Opportunity

We’re on the hunt for a detail-oriented, proactive Administrative Assistant who thrives in a fast-paced, remote environment. If you’re someone who:

• Closes the loop without being prompted,
• Anticipates needs before they’re voiced,
• Communicates clearly and promptly,
• Embraces technology and continuous improvement,

…then you might just be our next superstar!

🛠️ Responsibilities

• Client Coordination: Manage bookings, payments, and intake forms using Jane.app.
• Communication: Serve as the first point of contact for clients via phone and email.
• Documentation: Ensure accurate and timely data entry and file management.
• Quality Assurance: Follow up on payments, secure client information, and maintain scheduling accuracy.
• Process Improvement: Identify and suggest enhancements to administrative workflows.
• Team Collaboration: Work closely with the Clinic Operations Manager and clinical team to support daily operations.

📚 Qualifications

• Experience: 2+ years in an administrative role, preferably in a healthcare or mental health setting.
• Education: Background in social services, psychology, or a related field is a plus.
• Technical Skills: Proficient with Jane.app, Google Workspace, and other online tools.
• Communication: Excellent verbal and written communication skills.
• Organization: Exceptional attention to detail and ability to manage multiple tasks.
• Independence: Self-motivated with a strong sense of accountability.

💡 What We Offer

• Remote Flexibility: Work from anywhere in Canada with a reliable internet connection.
• Supportive Team: Join a passionate group dedicated to making a difference.
• Growth Opportunities: Be part of a growing organization with room for professional development.
• Meaningful Work: Contribute to a mission that impacts lives across the country.

If you’re ready to bring your A-game and be part of a team that’s transforming mental health care in Canada, we want to hear from you!