Community Manager

A fintech client is seeking a Community Manager (Remote). This role will be pivotal inorganizing and categorizing digital content, managing FAQs on social media, and ensuring optimal discoverability across various platforms.

RESPONSIBILITIES

• Tag and categorize digital content accurately to enhance searchability and user engagement.
• Manage and respond to frequently asked questions (FAQs) on social media channels promptly and appropriately.
• Collaborate with content creators to understand the context and intent of content for effective tagging.
• Maintain consistency in tagging practices across all content types to ensure uniformity.
• Monitor content performance metrics and analyze the impact of tagging and FAQ management on engagement.
• Update and refine tags based on performance data and evolving content strategies.
• Assist in developing and implementing best practices for content tagging and management.

REQUIREMENTS

• Proven experience in content management or digital marketing.
• Strong understanding of content categorization and SEO principles.
• Excellent written and verbal communication skills.
• Detail-oriented with strong organizational skills.
• Ability to work independently and as part of a collaborative team.
• Familiarity with content management systems and tagging tools is a plus.