Email Marketing Specialist

SSENSE is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else™. SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views.

Reporting to the CRM Director, the Email Marketing Specialist is at the heart of our email campaigns. They have a direct impact on our success by being responsible for coordinating email marketing projects and campaigns. 

If you are passionate about creating impactful campaigns, analyzing data, and eager to learn the latest trends, we invite you to read the following information!

What you will do:

• Email Campaign Management: You will be the conductor of our email campaigns! From conception to delivery, including coordination with copywriting and design teams, you will be responsible for making our communications shine and achieving our objectives.

• Performance Analysis: Numbers don't scare you? Perfect! You will be responsible for creating performance dashboards, tracking key performance indicators (KPIs), and identifying optimization opportunities to maximize the impact of our campaigns.

• Innovation: We love innovative ideas! You will be encouraged to explore the latest trends in email marketing, analyze the competition, and propose creative approaches to stand out.

• Process Optimization: Do you have an eye for identifying improvements? We rely on you to optimize our email production processes and help us gain efficiency.

• A/B Testing: You will actively participate in our A/B testing strategy (subject lines, content, sending times, etc.) to identify best practices and maximize our results.

• Bachelor's degree in administration, marketing, or a related field.

• A minimum of 2 years of experience in managing email marketing campaigns.

• Proficiency in email marketing platforms (e.g., Braze, Salesforce Marketing Cloud, etc.).

• Basic knowledge of HTML/CSS for email template customization (an asset).

• Availability to come to the office twice a week (Tuesdays and Wednesdays).

What sets you apart:

• Strong organizational skills and ability to manage priorities.

• Proven ability to work independently and as part of a team.

• Ability to thrive in a fast-paced and performance-driven environment.

Why Join Us:

• Extended health and dental benefits, including comprehensive mental health programs and coverage.

• Parental top up program.

• Generous Employee Discount.

• Access to telemedicine and employee and family assistance program.

• Savings and retirement plan matching contributions.

• Gender Affirmation Coverage.

• Opportunity to work with cutting edge technologies and an innovative team that’s pushing the boundaries of technology.

SSENSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need special accommodations, let us know. We will do our best to accommodate you!

#LI-Hybrid, Hybrid remote/in-office