Quality Assurance Analyst

As a Quality Assurance Analyst at SmartRent, you will be responsible for testing new web and mobile product features to ensure they meet quality standards. This includes creating test plans, executing various types of tests such as system and regression testing, and documenting any bugs in tools like Jira.

To be considered for the Quality Assurance Analyst role at SmartRent, you should have at least 2 years of experience in Software Quality Assurance or a related field. Familiarity with the software development lifecycle (SDLC), Agile methodologies, and testing tools like Jira are preferred.

While it’s preferred, experience in an Agile environment is not strictly necessary for a Quality Assurance Analyst at SmartRent. However, being adaptable and willing to learn Agile practices will certainly help you succeed in our dynamic work environment.

As a Quality Assurance Analyst at SmartRent, you will use tools such as Jira for bug tracking and may also work with Zephyr for test case management. Familiarity with API testing can be an added advantage.

At SmartRent, we promote a collaborative and supportive culture among our teams. As a Quality Assurance Analyst, you will work closely with Product and Engineering teams, giving you the opportunity to share features, lift each other up, and grow together.

Yes! SmartRent is committed to the professional development of its employees. As a Quality Assurance Analyst, you will have the chance to expand your skills and knowledge, paving the way for potential career advancements within the company.

SmartRent provides a range of benefits for Quality Assurance Analysts, including 100% employer-paid medical coverage, flexible PTO to support work-life balance, and competitive 401k plans. We believe in investing in our employees' health and future.

When planning tests for new features, I begin by analyzing requirements and story cards. From there, I create test scenarios and document potential edge cases to ensure comprehensive coverage during testing.

I have extensive experience using Jira for documenting and tracking bugs. I focus on providing clear, detailed descriptions and steps to reproduce issues, which helps developers in resolving them efficiently.

In my previous roles, I have performed various types of testing, including manual functional testing, regression testing, and integration testing. I also have experience with API testing, which enhances my ability to verify backend functionalities.

Effective communication involves regular updates and feedback loops. I schedule check-ins to discuss test findings and collaborate closely with developers to clarify requirements and address concerns promptly.

One challenge I faced was tight deadlines. To overcome this, I prioritized tasks effectively, collaborated with my team to ensure focus on high-risk areas, and maintained a flexible approach to testing methodologies.

During a project, we encountered a major change in feature requirements shortly before release. I quickly reassessed our test plan, met with stakeholders to understand the new priorities, and adjusted our test cases to align with the updated features.

I track several metrics such as defect density, test coverage, and test execution progress. These metrics help gauge the quality of the software and ensure that we are systematically addressing issues as they arise.

I stay updated by following QA blogs, attending webinars, participating in online communities, and experimenting with new tools in personal projects. Continuous learning is key to thriving in this field.

I prioritize by assessing the impact of potential bugs on user experience and stakeholder expectations. Open communication with the product team helps manage expectations based on the testing outcomes.

I love the problem-solving aspect of being a QA Analyst. It’s satisfying to identify issues that could impact users and to be part of a team that continuously improves products to enhance user experience.