NSO- (New Store Opening) Director

About SKIMS

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, and shapewear. Founded by Kim Kardashian and Jens Grede, SKIMS is setting new standards by providing innovative and inclusive products for every body.

Job Summary

The NSO Director (New Store Opening) will lead the strategy, planning, and execution of SKIMS’ retail expansion. This role is responsible for ensuring seamless new store openings, overseeing cross-functional coordination, and delivering an exceptional brand experience from concept to launch. The NSO Director will collaborate with Retail Operations, Visual Merchandising, Store Design & Construction, Marketing, and Talent teams to ensure a successful rollout of new locations globally.

THIS ROLE IS REMOTE- MAJOR METRO LOCATION IS PREFERRED

Key Responsibilities

·      New Store Opening Strategy & Execution

·      Develop and oversee the NSO roadmap, ensuring all new stores open on time and within budget.

·      Lead end-to-end project management for new store launches, ensuring alignment with brand standards and business goals.

·      Establish and refine NSO processes, tools, and best practices to drive operational efficiency.

·      Partner closely with the Retail Operations and Store Design teams to optimize store layouts, fixtures, and operational workflows.

Cross-Functional Collaboration

·      Act as the key liaison between internal teams (Real Estate, Construction, Visual Merchandising, HR, Training, IT, Marketing) and external vendors

·      Work with Talent Acquisition and Retail Training to ensure store teams are fully staffed, onboarded, and prepared for launch

·      Align with Marketing to develop grand opening strategies, local activations, and customer engagement initiatives.

·      Collaborate with Inventory Planning to ensure optimal product allocation for new locations.

Operational Excellence & Performance Tracking

·      Establish KPIs and performance metrics to measure the success of new store openings

·      Develop contingency plans to address potential roadblocks in the opening process

·      Conduct post-opening evaluations to identify opportunities for improvement and refine future NSO strategies.

Qualifications

·      10+ years of experience in retail store operations, new store openings, or retail expansion.

·      Proven track record of leading multiple store openings at a high-growth brand.

·      Strong project management skills with the ability to manage complex timelines and multiple stakeholders.

·      Experience in luxury, fashion, or high-volume retail environments preferred.

·      Exceptional leadership, problem-solving, and communication skills.

·      Ability to travel extensively for store openings.

Benefits and Culture

·       100% Company Paid Healthcare (medical, dental, vision) 

·       Kind Body Fertility Benefits   

·       401(k) savings plan with up to 4% match 

·       Unlimited PTO  

·       Full Access to LinkedIn learning 

·       Employee Discounts  

Perks (HQ Location)

·       Free weekly catered lunch at HQ – M/W/Th  

·       Dog-Friendly office  

·       Free Swag Giveaways  

·       Annual Holiday Party  

·       Annual Summer Party  

·       Invitations to pop-ups and other company events  

·       Complimentary daily office snacks and beverages 

SKIMS is committed to continuously creating an inclusive environment for all employees and candidates, reflective of the rich diversity of the communities we serve. Equitable workplaces foster innovation and excellence, and in our commitment to culture of belonging qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.