Mid-Market/Enterprise Sales Development Representative

 Mid-Market/Enterprise Sales Development Representative

We are Sinch, a global leader in cloud communication, offering innovative solutions that power seamless customer experiences through SMS, voice, video, and messaging. Our technology enables businesses to engage with customers around the globe efficiently and effectively. With a presence in more than 50 countries, our team is passionate about pushing the boundaries of what's possible in communication.

Why do we have this role?

We are hiring a Sales Development Representative (SDR) to support our enterprise growth by generating new business opportunities. This role is essential in qualifying inbound leads and executing targeted outbound prospecting strategies to build a strong sales pipeline.

The SDR will play a key role in identifying and engaging high-level decision-makers within large organizations, requiring a solid understanding of our enterprise solutions, excellent communication skills, and a proactive, results-driven mindset. The ideal candidate thrives in a fast-paced, goal-oriented environment and is motivated to drive meaningful business impact through strategic outreach and lead qualification.

What do you do in the role?

As a Sales Development Representative (SDR), you will play a critical role in driving our enterprise pipeline growth. Your responsibilities include:

•  Lead Generation: Identify and research potential enterprise clients through various channels, including industry reports, social media, and networking events.
• Outbound Prospecting: Execute targeted outbound campaigns to engage with key stakeholders and decision-makers in large organizations.
• Lead Qualification: Conduct initial discovery calls to understand prospects’ needs, pain points, and budget. Qualify leads based on their potential fit with our solutions.
• Sales Pipeline Management: Maintain accurate and up-to-date records of all lead interactions in the CRM system. Track progress and follow up with leads to ensure timely conversion.
• Collaboration: Work closely with the Sales and Marketing teams to align strategies, share insights, and refine messaging. Provide feedback on lead quality and campaign effectiveness.
• Presentation and Demonstration: Schedule and coordinate meetings between qualified leads and the Sales team. Prepare prospects for these meetings by providing necessary background information and setting expectations.
• Market Research: Stay informed about industry trends, competitive landscape, and emerging technologies to better engage with prospects and articulate our value proposition.
• Reporting: Generate and analyse reports on lead generation activities, conversion rates, and other key performance metrics. Use this data to continuously improve strategies and approaches.

What experience/qualities you need to bring with you

• Education: Bachelor’s degree in Business, Marketing, or a related field preferred.
• Experience: 2+ years of experience in a sales development or lead generation role, ideally within an enterprise SaaS or technology environment.
• Skills:
• Proven ability to engage with senior executives and decision-makers.
• Strong communication and interpersonal skills, both written and verbal.
• Proficiency in using CRM software (e.g., Salesforce, HubSpot) and sales engagement tools.
• Excellent research and analytical skills.
• Ability to work independently and as part of a team.
• Attributes:
• Results-driven with a strong focus on achieving and exceeding targets.
• Highly organized with exceptional time management skills.
• Resilient and adaptable to changing priorities and market conditions.

Our Values

At Sinch we “Dream Big”, “Win Together”, “Keep it simple” and “Make it Happen”. These values are our foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

Bring your authentic self to Sinch

Here at Sinch we embrace diversity and work to create an inclusive workplace where everyone can thrive. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.

If this role isn’t what you’re looking for, please consider other open roles on our career page: Sinch Careers