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Salesforce Einstein GPT / Agentforce Developer

Simplai is seeking a talented Salesforce Einstein GPT / Agentforce Developer to join our innovative team. As we strive to enhance our customer engagement and operational efficiency, the ideal candidate will play a critical role in leveraging cutting-edge AI technology to build seamless, intelligent solutions within the Salesforce ecosystem. You will be responsible for harnessing the power of Salesforce Einstein GPT and Agentforce to develop and implement advanced features that optimize our customer relationship management processes. In this position, you will work closely with cross-functional teams to understand business requirements and translate them into technical specifications, ensuring that our solutions align with Simplai’s strategic goals. You will be instrumental in enhancing the capabilities of our customer service automation, enabling agents to respond quickly and effectively to customer inquiries. Your expertise in Salesforce development, AI technologies, and excellent problem-solving skills will be essential as you navigate complex challenges and deliver impactful solutions. We are looking for a self-motivated individual who is passionate about innovation and eager to contribute to the success of our team and clients. Join us at Simplai, where your contributions will help shape the future of customer engagement.


Responsibilities

  • Design, develop and implement Salesforce Einstein GPT and Agentforce solutions to enhance customer interactions.
  • Collaborate with stakeholders to gather and analyze business requirements and translate them into technical specifications.
  • Build and maintain integrations between Salesforce and AI-driven applications to streamline workflows.
  • Optimize existing Salesforce processes by utilizing Einstein's predictive analytics and intelligent automation features.
  • Conduct testing, debugging, and troubleshooting of developed solutions to ensure high-quality outcomes.
  • Provide training and support to end-users, ensuring they can effectively leverage new features and capabilities.
  • Stay updated on Salesforce releases, AI advancements, and industry trends to provide innovative solutions that drive business success.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience with Salesforce development, specifically with Einstein GPT and Agentforce technologies.
  • Strong programming skills in Apex, Lightning, and other relevant Salesforce languages and frameworks.
  • Solid understanding of CRM principles and the ability to apply them within the Salesforce environment.
  • Experience with integrating AI solutions into Salesforce and familiarity with machine learning concepts.
  • Excellent analytical and problem-solving skills, capable of navigating complex technical challenges.
  • Strong communication and collaboration skills to work effectively with cross-functional teams.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Salesforce Einstein GPT / Agentforce Developer, Simplai

Simplai is excited to invite a talented Salesforce Einstein GPT / Agentforce Developer to join our innovative team! In this role, you will leverage cutting-edge AI technology to enhance our customer engagement and operational efficiency. As a crucial player, your expertise will help us design, develop, and implement advanced features within the Salesforce ecosystem. Collaborating closely with cross-functional teams, you'll translate business requirements into technical specifications, ensuring our solutions fit seamlessly with Simplai’s strategic goals. Imagine being at the forefront of enhancing our customer service automation, enabling agents to respond swiftly and effectively to inquiries. Your solid background in Salesforce development and AI technologies, paired with excellent problem-solving skills, will be vital for navigating the complex challenges we face. If you're self-motivated, innovative, and passionate about making an impact, we want you at Simplai! Your contributions will help shape the future of customer engagement, making it smoother and more intuitive for everyone involved. Embrace the opportunity to build intelligent solutions that truly matter in our dynamic work environment and let's drive our success together.

Frequently Asked Questions (FAQs) for Salesforce Einstein GPT / Agentforce Developer Role at Simplai
What does a Salesforce Einstein GPT / Agentforce Developer do at Simplai?

As a Salesforce Einstein GPT / Agentforce Developer at Simplai, you will design and implement innovative AI-driven solutions within the Salesforce ecosystem. Your role will involve collaborating with various teams to translate business needs into advanced technical specifications while enhancing customer service automation.

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What skills are necessary for the Salesforce Einstein GPT / Agentforce Developer role at Simplai?

To excel as a Salesforce Einstein GPT / Agentforce Developer at Simplai, you'll need proven experience in Salesforce development, particularly with Einstein GPT and Agentforce. Strong programming skills in Apex and Lightning, along with a deep understanding of CRM principles and AI integration, will be critical.

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Is experience with AI important for the Salesforce Einstein GPT / Agentforce Developer position at Simplai?

Absolutely! Experience with AI solutions is essential for the Salesforce Einstein GPT / Agentforce Developer role at Simplai, as these technologies play a key part in optimizing customer interactions and automating service processes.

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What kind of projects will a Salesforce Einstein GPT / Agentforce Developer work on at Simplai?

In the Salesforce Einstein GPT / Agentforce Developer position at Simplai, you will work on projects that involve designing and developing AI-driven features that enhance customer interactions, streamline workflows, and leverage predictive analytics to optimize processes.

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How does Simplai foster innovation for Salesforce Einstein GPT / Agentforce Developers?

At Simplai, fostering innovation is a core value. As a Salesforce Einstein GPT / Agentforce Developer, you'll have access to the latest technologies and trends in Salesforce and AI, allowing you to continuously develop cutting-edge solutions that drive business success.

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What educational background is preferred for the Salesforce Einstein GPT / Agentforce Developer role at Simplai?

A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred for the Salesforce Einstein GPT / Agentforce Developer role at Simplai, ensuring you have a solid foundation for addressing technical challenges.

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What opportunities for collaboration exist for a Salesforce Einstein GPT / Agentforce Developer at Simplai?

Collaboration is key at Simplai! As a Salesforce Einstein GPT / Agentforce Developer, you'll work closely with stakeholders, other developers, and cross-functional teams to understand business needs and design effective, integrated solutions.

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Common Interview Questions for Salesforce Einstein GPT / Agentforce Developer
Can you describe your experience with Salesforce Einstein GPT and Agentforce?

When answering this question, showcase your hands-on experience with both technologies. Discuss specific projects where you implemented solutions, detailing the challenges you faced and the options you explored to resolve them effectively.

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How do you approach gathering business requirements for a Salesforce project?

It's important to demonstrate your communication skills in this answer. Describe your method for engaging with stakeholders, how you ask probing questions, and tools you might use to document and clarify requirements.

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What strategies do you utilize for debugging Salesforce applications?

Explain your systematic approach to debugging Salesforce applications. You might mention using debug logs, trailheads for documentation, or collaborative troubleshooting with peers to ensure timely solutions.

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How do you keep up with the latest trends in Salesforce technology?

Mention specific resources such as Salesforce blogs, forums, webinars, and online courses you utilize to stay up-to-date on advancements. Indicate your commitment to lifelong learning within this dynamic field.

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Can you explain the role of Apex in Salesforce development?

In your response, outline the importance of Apex as a programming language for Salesforce. Discuss its capabilities and how it supports building robust applications within the Salesforce ecosystem, tailored to business needs.

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Describe how you would implement an AI-driven solution in Salesforce.

Discuss your end-to-end workflow for implementing solutions, beginning from initial concept through to deployment. Highlight your experience with integrations, leveraging AI capabilities, and testing phases.

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What challenges have you faced when integrating AI solutions into Salesforce?

Share a specific challenge and your thought process in addressing it. Explain your problem-solving techniques and how you successfully navigated obstacles to drive the project forwards.

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How would you ensure high-quality outcomes in your developed Salesforce solutions?

Focus on your attention to details, your testing processes, and any specific metrics or methodologies (like Agile or Scrum) you employ to validate functionality and quality of your outputs.

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How do you leverage customer feedback in your development process?

Explain your feedback collection methods, such as surveys or direct conversations. Discuss how you integrate this feedback into your development cycle to enhance user experience and satisfaction.

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What communication skills do you believe are essential for a Salesforce Einstein GPT / Agentforce Developer?

Talk about the importance of clear, concise communication and active listening in gathering requirements from stakeholders. Provide examples of how effective communication has benefited your previous projects.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 25, 2024

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