Senior Business Development Manager

Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.

We are looking for a highly driven Senior Business Development Manager to accelerate the growth of ShopBack Pay in Malaysia. This role requires a strategic hunter mentality, strong relationship-building skills, and a proven track record in closing high-value deals. You will play a pivotal role in expanding our merchant network, driving adoption, and shaping our market presence.

• Lead daily outbound prospecting efforts to identify, engage, and acquire high-potential Tier 1 merchants across key industries
• Manage the full commercial cycle from lead generation, pitching, and negotiation to closing deals, onboarding merchants and Go-To-Market Plan
• Actively participate in industry events, conferences, and networking opportunities to expand ShopBack Pay’s footprint and build strategic partnerships
• Maintain a structured and accurate sales pipeline, ensuring consistent deal flow and effective revenue forecasting
• Using Salesforce to track progress, optimize sales workflows, and maintain sales pipeline hygiene
• Work closely with marketing, account management, operations, and tech teams to execute growth strategies and enhance merchant experiences
• Contributing ideas and driving initiatives to scale merchant adoption rate and solidify our first mover advantage in Malaysia
• Setting a good example and a ‘coach’ to other BD Managers, fostering a high-performance sales culture within the team

• At least 5 - 8 years of experience in sales and business development.
• Strong network in our key categories (i.e. Food & Beverage/ Grocery /Fashion/ Pharmacy)
• Able to think out of the box in conceptualizing ideas for merchant acquisition and management – creativity and logical thinking would be key!
• Strong experience in managing channel partnership
• Self-motivated and driven to excel and deliver.
• Must be comfortable with C-level negotiations and have relationships with top decision makers.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Flow Day Thursday (1-day a week, optional to work from home or office)

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!