About Shipwell

At Shipwell, we empower supply chain efficiency and service effectiveness at scale. The Shipwell platform includes capabilities previously out of most shippers' technical reach and affordability today. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform. It will adapt and scale as market and business demand change, allowing shippers to operate, manage, and optimize the shipping process seamlessly. Industry experts have recognized Shipwell's traction in the market and have differentiated Shipwell as a leader in the logistics industry. Awards include Gartner Magic Quadrant for TMS 2025, 2024, 2023, 2022, 2021, Food Logistics’ 2024 Top Software & Technology Providers, and FreightWaves’ FreightTech 2022 and 2021 Awards for Innovation and Disruption in Freight Industry. Shipwell was also named the fourth fastest-growing company in North America on the 2021, 2022, and 2023 Deloitte Technology Fast 500 and Forbes 2020 Next Billion-Dollar Startup.

Our Culture

Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us! 

About the Role

The EDI Onboarding Specialist will play a crucial role in facilitating the onboarding process for Electronic Data Interchange (EDI) customers. The successful candidate will possess a strong understanding of EDI standards, excellent communication skills, and the ability to collaborate with both internal teams and external partners to ensure seamless onboarding.

What you’ll do when you get here:

• Guide and support new EDI partners through the onboarding process.
• Coordinate with cross-functional teams to gather necessary information for successful integration.
• Ensure adherence to EDI standards and best practices during the onboarding process.
• Work closely with IT teams to integrate EDI solutions into existing systems and applications.
• Troubleshoot and resolve integration issues to ensure smooth data exchange between partners.
• Conduct thorough testing of EDI transactions to validate accuracy and compliance.
• Collaborate with partners to resolve any discrepancies or issues identified during testing.
• Serve as the primary point of contact for EDI partners, addressing inquiries and providing timely updates on onboarding progress.

What you need to have:

• Proven experience in EDI onboarding and integration.
• Strong understanding of EDI standards (X12, EDIFACT) and protocols.
• Familiarity with ERP systems and business processes.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong problem-solving abilities.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in relevant software and tools related to EDI.

What is Preferred:

• Familiar with Orderful, Salesforce, Gsuite and TMS applications