Data Reliability Engineer

In this role you will leverage your technical expertise and attention to detail to support the many different offerings of the Data Products Team. You will combine your technical expertise with expert-level problem-solving skills to ensure our production systems consistently meet the highest standards. Reporting to the Team Lead of Data Products, you will play a crucial role in delivering high-quality and timely product offerings.

You will thrive in this role if you possess meticulous attention to detail along with the drive and passion to solve challenges using your critical thinking.

About the team:

The Data Products team is a dynamic group in the Shields Technology department. We pride ourselves on delivering novel data insights across the Shields enterprise. We partner with stakeholders to develop, maintain, and enhance standard data offerings that support functional areas across the business including financial forecasting, operational execution, strategic directions, and executive insight.

Job Responsibilities:

• Investigate and resolve production issues in a timely manner
• Proactively partner with our DevOps team on server and database loads, identifying areas for improvement
• Communicate with key stakeholders on the status of production issues and estimated times for resolution
• Manage and optimize the timing of production automation jobs
• Proactively monitor production jobs to identify points of failure and potential unseen risk
• Identify bottlenecks in data processing and optimize queries to ensure efficient data product generation and fast response times
• Perform impact analyses to understand how a proposed code update will impact reporting output

• Run, monitor, and communicate with stakeholders on status of monthly Data Products processes. These processes include accreditation reporting, financial reporting, and Patient-level operational reporting

• Review and validate quality code before deployment to ensure it meets functional and technical requirements

Job Requirements

• Experience
• 3+ years of experience in a Data QA role

• Bachelor’s Degree, ideally in a STEM or computer science discipline

• Skills
• Expert SQL skills a must
• Working knowledge of programming languages such as Python or Bash is a plus
• Experience with Tableau and/or other Business Intelligence software is a plus
• Ability to diagnose root causes of data issues and implement effective solutions quickly
• Excellent written and verbal communication skills with both technical and non-technical audiences
• Proactive, customer-focused, and process-oriented mindset
• Strong analytical skills to interpret data patterns and identify anomalies
• Ability to work independently and as part of a team to troubleshoot and resolve issues
• Ability to support multiple priorities concurrently