Operations Project Manager NAM

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Responsible for overseeing projects that directly impact Pharma NAM daily operations and ensure they are delivered on time, within budget, and to the required quality standards. This includes planning, organizing staff and stake holders, project control, and implementation. The Operations Project Manager (OPM)leads projects as needed for all Pharma NAM sites that involve internal processes, systems, and improvements within the organization. The OPM will collaborate with site GMs, operational teams, IT and other SGS partner functions as needed.

• Identify best in class solutions for business enhancement and develop & execute medium to high complexity projects for system and process enhancement.
• Understands impact of requirements to business processes and technical landscape.
• Performs risk assessments and determines mitigation strategies to keep projects on track.
• Creates requirements models or process diagrams to provide visualization of current and future state.
• Act as a as a liaison between business and technical teams to implement solutions to improve efficiencies in the business processes.
• Facilitate workshop sessions with stakeholders to identify process bottlenecks and requirements; consults with technical and Strategic Transformation teams to identify solutions.
• Effectively monitor and control project progress and mitigate project risk
• Work with leaders across the departments to ensure we reach our goals and keep projects on track for timely completion
• Effectively use metrics to track progress, identify issues, make decisions and improvements.
• Document business requirements, business rule definition and process mapping with technical and non-technical team members.
• Interact with all levels of management, suppliers and end users. Employee may require senior management buy in on programs and initiatives
• Works with business stakeholders to manage User Acceptance Testing.
• In collaboration with IT teams, writes and maintains user documentation.
• Performs other duties as assigned.

• Bachelor’s degree in a related field ( Science, Engineering, Project Management, Information Technoligy) Required
• 5+ year’s experience in managing business process projects including medium to high complexity IT Projects. Required
• Minimum 2 years’ experience with continuous improvement toolsets such as LEAN, 5S, and Kaizen. Required
• Experience with project management. Required
• Strong IT knowledge/background

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.