ServiceNow Technical Analyst

Job Summary

A company is looking for a ServiceNow Technical Analyst to bridge the gap between technical solutions and user adoption.

Key Responsibilities

• Collaborate with cross-functional teams to ensure smooth project delivery
• Plan and execute testing activities to validate system functionality
• Design and deliver training materials and conduct training sessions

Required Qualifications

• 5 years of professional experience with at least 2 years specific to ServiceNow
• Bachelor's degree in Business, Information Systems, Computer Science, or equivalent experience
• Able to obtain a Public Trust clearance
• Experience working within Agile environments
• Client-focused approach with strong relationship-building skills