ServiceNow GenAI Architect

Job Summary

A company is looking for a ServiceNow GenAI Architect.

Key Responsibilities

• Design and implement solutions using ServiceNow's GenAI features
• Collaborate with teams to enhance the ServiceNow platform, focusing on ITSM, HRSD, and CSM
• Develop and maintain integrations and workflows using ServiceNow development standards

Required Qualifications

• 7+ years of experience in ServiceNow platform architecture
• 1-2 years of hands-on experience with GenAI features
• Proficiency in JavaScript and REST APIs
• Familiarity with ServiceNow Data Models and IntegrationHub
• Understanding of AI governance and ethics in enterprise environments