Senior AI Conversation Designer

Job Summary

A company is looking for a Senior AI Conversation Designer to support conversational AI design initiatives in a remote capacity.

Key Responsibilities

• Develop frameworks and dialogue flows to enhance client engagement
• Collaborate with development teams on AI assistant capabilities and best practices
• Create and maintain conversation design documentation and guidelines

Required Qualifications

• 5+ years of conversation design, content strategy, or UX writing experience; 7+ years preferred
• Experience designing conversational AI experiences for financial services or regulated industries
• Strong understanding of natural language processing (NLP) concepts and conversation design principles
• Experience with conversation design tools such as Figma or Miro
• University degree preferred in Communications, English, UX Design, HCI, or related field