Territory Leader, Southeast

Who We Are

We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it’s venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won’t forget!

Since launching in 2017, we’ve become the location-based VR industry leader.  As we continue to expand globally, there’s never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively.  If this sounds interesting to you, we’d love you to join us, as we build the future of entertainment.

We are seeking a dynamic and experienced Territory Leader to lead, support, and drive success for our franchise and corporate-owned locations. In this role, you will be responsible for overseeing the performance and growth of franchised units while also providing strategic leadership for our corporate stores. You will play a pivotal role in ensuring alignment between franchisees and corporate goals, driving operational excellence, maximizing financial performance, and maintaining brand standards across all locations.

This role will oversee the day-to-day operations of corporate-owned Sandbox VR locations while supporting franchisees in their business development and ensuring consistency across the network. As we expand, this position will play a key role in maintaining brand standards, providing operational support, and driving the success of both franchise and corporate locations.

• This role will be responsible for providing guidance and leadership for 17 store teams in the southeast region: Corporate stores (4) and Franchise stores (13) in the states of FL, GA, TN, NC, SC, PA, NJ.

• Support franchisees in business planning, financial analysis, and operational improvements to drive revenue and profitability
• Ensure franchisees comply with all contractual obligations, policies, and procedures
• Serve as the main point of contact for franchisees, offering guidance and support to ensure their operations run smoothly
• Assist franchisees with opening new locations, including onboarding, initial and ongoing training (as required), and setup
• Provide ongoing coaching and support on VR systems, customer service protocols, and operational best practices
• Conduct regular virtual or in-person check-ins with franchisees to ensure compliance with brand standards and identify areas for improvement
• Help franchisees troubleshoot operational or technical issues and liaise with corporate support teams for escalations
• Oversee franchisee marketing strategies, ensuring compliance with branding guidelines and maximizing regional brand visibility

• Lead and manage a portfolio of corporate-owned stores, ensuring operational efficiency and profitability
• Oversee the daily operations of corporate-owned VR centers, ensuring they meet company standards for customer experience, safety, and operational efficiency
• Manage corporate location budgets, staffing, and inventory to ensure profitability and smooth operations
• Lead and mentor store managers, providing training and development to build strong leadership within the corporate district
• Conduct regular site visits to assess operational performance, address challenges, and identify growth opportunities
• Collaborate with store managers to optimize scheduling, staffing, and resource allocation to meet customer demand
• Analyze performance data and work with the corporate team to implement strategies for improving customer engagement and revenue

• Collaborate with the training team to develop and refine training programs for both corporate staff and franchisees
• Partner with the finance team to ensure accurate financial reporting, forecasting, and analysis for both franchised and corporate units
• Lead efforts to align franchisees with corporate initiatives and ensure seamless execution of marketing campaigns, product launches, and promotions
• Conduct operational audits and provide feedback to both corporate and franchise teams, ensuring continuous improvement in processes
• Work closely with the corporate operations, marketing, and technical teams to stay updated on product developments, technical updates, and promotional strategies
• Relay feedback from franchisees and corporate managers to the corporate team, ensuring that insights from the field inform decision-making
• Act as a liaison between franchisees and corporate leadership, facilitating open communication and alignment on business goals

• Mentor and develop store leadership within corporate locations, fostering a culture of accountability and continuous improvement
• Provide feedback and recommendations to senior leadership on trends, opportunities, and challenges within both franchise and corporate store operations

• 3+ years of experience of franchisee management
• Experience with multi-unit management in a retail, hospitality, or entertainment environment, with a proven track record of success
• Strong understanding of franchising, including contract management, training, and franchisee relations
• Experience managing corporate-owned stores or multi-unit retail/restaurant businesses is highly desirable
• Excellent leadership, communication, and interpersonal skills
• Ability to analyze financial data, develop business strategies, and drive operational improvements
• Willingness to travel frequently to franchise and corporate locations
• Strong organizational skills with the ability to manage multiple priorities and stakeholders

• 4% 401k match
• Significant equity grants in a rapidly growing organization
• Robust medical benefits
• Full remote work from any of our currently approved US states
• Generous internet & phone stipend

Sandbox VR is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.