Underwriting Support Supervisor

Overview:  

 SageSure is seeking a highly motivated go-getter with the drive and desire to make significant contributions to the success of our company. The Underwriting Support Supervisor will primarily be responsible for analyzing/modifying workflow procedures, gathering data to develop complex reports, and assist the department manager in training and implementing department initiatives. The ideal candidate will be an integral part of the Underwriting Support team by contributing to the strategy and achievement of business goals for the department. We're looking for an individual who enjoys information data processing and has a desire to grow with our expanding company.  

What you’d be doing:  

• Trains, hires, schedules, and oversees shifts of Underwriting Support (UWS) Representatives
• Conducts performance evaluations and provide coaching and feedback that are timely and constructive 
• Schedule and monitors activities for UWS Data Processing 
• Identifies and resolves problems, prior to processes being affected 
• Collaborates to bolster relationships with internal and external partners that allows efficient processes to be implemented
• Provide direct support to department manager
• Performs other related duties as assigned 

We’re looking for someone who has:  

• High school diploma or equivalent. 
• 2+ years’ experience in property & casualty insurance. 
• 3+ years’ Underwriting Support or relevant data processing experience. 
• 2+ years’ experience supervising direct reports  
• Computer skills in various applications including Microsoft Word and Outlook. 
• Strong or advanced Excel experience and knowledge.  
• Able to work with large data sets and on various tasks at once in a strong team environment. 
• Excellent verbal and written communication skills  
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills 
• Ability to work under pressure 
• Ability to research and interpret insurance laws and regulations to determine the impact to business processes 
• Critical thinking and strong decision-making skills  
• Able to interpret and understand statistical information 

Highly preferred candidates also have:  

• Bachelor’s degree 
• FL General Lines Insurance Agent license 
• Microsoft Excel Certifications