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Front Desk Fitness Center Associate (Part-Time, Mon-Fri)

RXR is an innovative real estate investment manager, operator, developer, and place-maker committed to applying a customer and community-centered approach to acquiring, operating, and building properties and to providing services and products that create enduring value for all stakeholders. Headquartered in New York with a nationally-scaled platform, RXR is a 450+ person, vertically integrated investment manager with expertise in a wide array of value creation activities, including acquisitions, asset and portfolio management, property operations, development, construction, leasing, and technological innovation. RXR is an active investor in real estate credit, rental housing, commercial property, and property technology through value-added and opportunistic investment strategies.


The RXR platform manages 93 commercial real estate properties and investments with an aggregate gross asset value of approximately $18 billion, comprising approximately 30.5 million square feet of commercial properties, a multi-family residential portfolio of approximately 9,400 units under operation or development, and control of development rights for an additional approximately 3,000 multi-family and for sale units as of December 31, 2023. Gross asset value compiled by RXR in accordance with company fair value measurement policy and is comprised of capital invested by RXR and its partners, as well as leverage.


GENERAL JOB DESCRIPTION:

 

The Front Desk Fitness Center Associate is responsible for greeting customers, ensuring the front desk is supervised during the shift of coverage, and maintaining the gym floor and equipment. The Associate is responsible for signing up membership, collecting fees, maintaining membership and vendor logs, copying, printing, and scanning of important documents - answering phone calls, messages, and emails, assisting with tabling and special events.  The Associate will also assist the Fitness Manager, Sr. Associate, and Instructors when needed.


Salary: $17/hour


PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Greeting customers
  • Supervising front desk
  • Signing up/ Selling Membership
  • Collecting fees
  • Assist on copying, printing, and scanning of important documents
  • Maintaining vendor and membership logs
  • Opening the front desk
  • Answering phone calls, messages, and emails
  • Maintaining the gym floor and gym equipment
  • Assisting Fitness Manager, Sr. Associate, and Instructors when needed
  • Able to lift up to 45lbs


REQUIRED SKILLS AND ATTRIBUTES:
  • Friendly, courteous, and welcoming
  • Reliable and punctual
  • Interest in fitness and training
  • Well organized, attention to detail
  • Willing to learn and improve oneself
  • Reasonable math skills
  • Enthusiastic and positive
  • Great communication and writing skills
  • Proficient on basic computer skills like using Excel, Word, Outlook
  • Flexible schedule for weekdays
  • Customer service experience


$17 - $17 biweekly
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary/rate, several factors may be considered as applicable (e.g. location, years of service, specialty, education, relevant experience).

REQUIRED EDUCATION: High school or Higher

#LI-LM




RXR is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. 

RXR is committed to the full inclusion of all qualified individuals. As part of this commitment, RXR will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact 516-506-6847.

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CEO of RXR
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Scott Rechler
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$35240K

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What You Should Know About Front Desk Fitness Center Associate (Part-Time, Mon-Fri), RXR

Are you passionate about fitness and providing outstanding customer service? If so, RXR is excited to announce an opening for a Front Desk Fitness Center Associate at our Chelsea, NY location. In this part-time role, you'll be the friendly face that greets our members as they arrive, ensuring their fitness experience is enjoyable from the moment they step in. Your main responsibilities will include supervising the front desk, signing up new members, and assisting with various administrative tasks such as maintaining logs and handling communications. We cherish a warm and welcoming environment, so your friendly demeanor will help create a positive atmosphere at the gym. You'll also maintain gym equipment and the gym floor, all while collaborating with our Fitness Manager, Sr. Associate, and Instructors to enhance our members' experience. We offer a competitive salary of $17/hour, and you’ll appreciate the chance to work in a supportive team environment, encouraging both professional and personal growth. If you have a genuine interest in fitness, robust communication skills, and a knack for organization, we want to hear from you! This is a fantastic opportunity to join RXR, an innovative leader in the real estate sector committed to placing value on our community and individuals. With your reliability and enthusiasm, let’s create and maintain a space where fitness thrives together! Join us in making a difference in the lives of our gym members!

Frequently Asked Questions (FAQs) for Front Desk Fitness Center Associate (Part-Time, Mon-Fri) Role at RXR
What does a Front Desk Fitness Center Associate do at RXR?

The Front Desk Fitness Center Associate at RXR is responsible for greeting customers, managing the front desk, signing up new members, collecting membership fees, and maintaining vendor and membership logs. They also assist with various operational tasks, including answering phone calls, managing emails, and supporting instructors during classes.

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What qualifications are needed for the Front Desk Fitness Center Associate role at RXR?

To excel as a Front Desk Fitness Center Associate at RXR, candidates should possess a high school diploma or higher, along with friendly and welcoming attitudes. Experience in customer service, basic math skills, and basic computer proficiency in programs like Word and Excel are essential for this role.

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Is the Front Desk Fitness Center Associate position at RXR part-time?

Yes, the Front Desk Fitness Center Associate role at RXR is a part-time position, with shifts available Monday through Friday. This flexibility makes it an ideal job for those looking to balance work with other commitments.

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What is the salary of a Front Desk Fitness Center Associate at RXR?

The salary for the Front Desk Fitness Center Associate at RXR is $17/hour. This compensation reflects the importance of the role in fostering a healthy and welcoming gym environment for our members.

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What skills are essential for the Front Desk Fitness Center Associate at RXR?

The essential skills for a Front Desk Fitness Center Associate at RXR include being friendly and courteous, having great communication abilities, organization, and a willingness to learn. Being flexible and reliable while exhibiting enthusiasm toward fitness adds significant value to the role.

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How does RXR support its employees in the fitness center?

RXR supports its employees in the fitness center by providing a collaborative work environment where team members can grow professionally. The company values inclusion and diversity, ensuring that all employees feel comfortable and respected.

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What are the primary duties of the Front Desk Fitness Center Associate at RXR?

The primary duties include greeting members at the front desk, signing up new memberships, collecting fees, maintaining logs, and managing phone calls and emails. The Associate also ensures gym equipment remains in good condition and actively assists the Fitness Manager and other instructors.

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Common Interview Questions for Front Desk Fitness Center Associate (Part-Time, Mon-Fri)
Why do you want to work as a Front Desk Fitness Center Associate at RXR?

I am passionate about fitness and community engagement, and RXR's commitment to customer service and community appeal deeply resonates with my values. I look forward to contributing to an environment where fitness is celebrated and members feel welcomed.

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How do you handle customer complaints as a Front Desk Fitness Center Associate?

I believe that listening is the key to resolving customer complaints effectively. I would listen to the member’s concerns, empathize with their situation, and work proactively to find a solution that ensures they leave satisfied.

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What experience do you have in customer service?

I have several years of experience in customer service roles, where I focused on creating positive experiences. My past experiences have taught me the importance of a friendly attitude and effective communication in ensuring customer satisfaction.

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How do you prioritize tasks during busy shifts?

During busy shifts, I prioritize tasks by assessing urgency and importance. For instance, ensuring members are greeted promptly takes precedence, while other tasks like administrative duties can be handled during quieter moments.

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What would you do if a member has a fitness-related question?

I would first listen carefully to their question and, if it’s within my knowledge, provide a clear answer. If it requires expert advice, I'd direct them to a qualified instructor or the Fitness Manager for detailed assistance.

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Can you describe your experience with gym equipment?

I have a solid understanding of gym equipment usage, including basic maintenance checks to ensure safety and functionality. I stay informed about fitness trends to assist members better.

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How do you maintain a welcoming atmosphere at the front desk?

Maintaining a welcoming atmosphere involves a friendly smile, engaging conversations, and a readiness to assist members with their needs. I believe that positive interactions create a pleasant atmosphere in the fitness center.

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What do you think makes a great fitness center associate?

A great fitness center associate should be personable, knowledgeable about fitness, and proactive in engaging with members. They should also be reliable, detail-oriented, and willing to assist in various administrative tasks while fostering a positive environment.

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Describe a time you went above and beyond for a customer.

In a previous role, a member was having trouble with their membership access. I took the initiative to investigate and resolve the issue, personally contacting them to ensure everything was sorted. This personalized approach made them feel valued.

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How flexible is your schedule for the Front Desk Fitness Center Associate position at RXR?

I am flexible and can adapt my schedule to meet the needs of RXR, including availability during weekdays for the part-time position. I understand the importance of reliable staffing in maintaining a smooth gym operation.

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Part-time, on-site
DATE POSTED
November 25, 2024

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