CRM Specialist - Octopus by RTG

Octopus by RTG is on a mission of connecting top notch ogranizations around the globe with top notch talents. We are currently looking for a CRM Specialist to join one of the biggest retail companies in Saudi Arabia (KSA).

Responsibilities:

• Design and implement Microsoft Dynamics CRM solutions.

• Customize and configure CRM workflows and modules.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Provide technical support and training to end-users.
• Perform system testing and troubleshooting.
• Maintain documentation of system configurations and processes.
• Ensure data integrity and consistency within the CRM system.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience with Microsoft Dynamics CRM implementation and customization.
• Strong understanding of CRM software and business processes.
• Minimum 5 years’ experience in Microsoft CRM technical and functional 
• Excellent problem-solving and communication skills.
• Ability to work collaboratively in a team environment.

Skills

• Microsoft Dynamics CRM
• C#
• JavaScript
• SQL
• Entity Framework
• SSRS
• Power Platform
• Azure