Workplace Services Engineer

The Workplace Services Engineer, reporting to the Director of Facilities, will be a self-motivated and task-oriented individual. This role will play a key part in crafting an outstanding employee experience for all Robloxians by assisting with Building and Cafe Operations. The successful candidate will be customer focused, proactive in addressing maintenance and operational needs, and able to work optimally across multiple teams both in-person and through communication tools such as email and Slack.

Role is based in San Mateo working Monday - Friday from 10:00 am - 7:00pm.

You Have

• 7+ years of experience in Facilities and Commercial Kitchen Operations, including troubleshooting, problem-solving, and vendor management.
• Strong understanding of building infrastructure systems including electrical, lighting, plumbing, water filtration, refrigeration, and HVAC.
• Ability to prioritize and multitask optimally in a fast-paced, multifaceted environment.
• Extensive experience providing excellent customer service.
• Proficiency in using hand tools.
• Proficiency in using relevant technology for job performance and communication.
• Knowledge of CalOSHA safety regulations and relevant health codes for Café/Kitchen operations.
• Strong communication skills and self-motivated.
• Excellent time management and organizational skills.

You Will

• Perform Maintenance and Repairs: Repair and maintain cafe equipment, furniture, and building interiors.
• Manage Logistics: Move, arrange, and transport furniture and equipment.
• Vendor Management: Supervise and support installers and vendors.
• Ticket Resolution: Address and resolve Site Services ticket requests promptly.
• Facility Inspections: Conduct regular facility inspections to identify and address maintenance and safety issues.
• Work Order Management: Process maintenance work orders and manage planned maintenance schedules.
• Stakeholder Communication: Coordinate with property management, engineers, cafe staff, facilities, and service providers.
• Communication and Organization: Maintain effective communication with all stakeholders.
• Flexible Availability: Availability to work evenings and weekends as required.
• Additional Duties: Perform other duties as assigned.