Sr. Manager of Community Partnerships

Description:
At Riverside Insights, the Sr. Manager of Community Partnerships plays a pivotal role in driving revenue growth and building strong relationships within the community-assigned accounts. This leader will develop and execute strategies that align with organizational goals, coach and guide a team of sales professionals, and ensure the delivery of outstanding results. With a focus on collaboration, process discipline, and scalable sales strategies, this role is essential to achieving our mission of empowering educators and learners through innovative solutions.

In this role, you will get to:

• Develop and execute sales strategies to achieve and exceed revenue targets, focusing on renewals, cross-sells, and upsells.
• Enhance client retention by implementing strategic initiatives and delivering personalized support.
• Lead, coach, and mentor a team of 5 sales representatives to ensure consistent high performance and accountability.
• Optimize CRM tools to monitor pipeline activities, streamline sales processes, and support accurate forecasting.
• Cultivate a customer-focused culture by identifying client needs and fostering trust and loyalty.
• Create scalable strategies to drive pipeline growth and sustain long-term account success.
• Oversee performance management, providing structured feedback and actionable development plans for team members.
• Promote a leadership approach rooted in accountability, empathy, and fostering a high-performance team environment.

Disclaimer

The above statements describe the general nature and level of the work performed by individuals assigned to this position. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights reserves the right to amend or change responsibilities to meet the needs of the business.

• Bachelor’s degree in education or business preferred.
• 3+ years of proven sales success, consistently meeting or exceeding assigned quotas.
• 2+ years of experience in sales leadership, managing teams with revenue targets.
• Proficiency in high-volume sales, consultative strategies, and client retention within educational or B2B settings.
• Strong expertise in pipeline management, forecasting, and CRM tools.
• Demonstrated ability to coach and develop sales representatives, driving adherence to effective sales processes.
• Experience designing and implementing scalable strategies for renewals and cross-selling opportunities.
• Ability to deliver clear, constructive feedback and implement performance improvement initiatives.
• Proven track record of achieving or surpassing revenue and pipeline goals.

• Medical, Dental, and Vision plans  
• Company paid basic life and AD&D insurance  
• Company paid short-term and long-term disability  
• Supplemental life insurance options  
• Company paid Employee Assistance Program (EAP)  
• Retirement plan with discretionary company matching  
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options  
• Premium subscription to Calm for employee and dependents 
• Company paid time off (PTO)  
• 13 named holidays, 2 floating holidays, and 4 early-release half days 
• Quarterly Focus Days
• Flexible work arrangements
• Work-from-home expense reimbursement  
• Tuition Reimbursement Program  
• Company orientation and 30/60/90 Day Onboarding 

Who is Riverside Insights? Riverside Insights is a growth-focused business on a mission to elevate one billion lives globally by 2030 through research-based assessments and technology for educational professionals, students, clinical and behavioral health clients, and workforce talent.  

Why Join Our Team?   At Riverside Insights, achieving real results for students and educators is more than talk – it's what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you're ready for an ambitious, collaborative environment, Riverside is the place for you. 

Riverside Insights is an Equal-opportunity Employer:  Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Our Commitment to Diversity & Inclusion:  At Riverside Insights, every employee has the right to a welcoming and inclusive workplace where their diverse backgrounds, experiences, and perspectives are valued and celebrated. 

Thank you for considering joining our growing team and our mission to help elevate potential globally! Please check out www.riversideinsights.com to learn more about our work.