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Senior Product Marketing Manager (hybrid)

Company Description

Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.

Read about our mission, story and values here.
To find out more about our perks, click here.
Some of our Blogs might help you get a better understanding of what we do here. You can find them all here.

Thriving at Rewind:

We embrace the fast-paced, ever-changing nature of startup life. If you love working with speed, agility, and creativity, you’ll feel right at home here. Here's what it takes to succeed with us:

  • Team-First Mentality: We put teamwork at the core of everything we do, believing that we are better when we are together. Success is shared, and when the team wins, we all win.
  • Performance-Driven Mindset: We are proactive, goal-oriented, and focused on delivering tangible, high-quality results. We go beyond meeting expectations - we aim to exceed them.
  • Flexible Work-Life Approach: We encourage balance and understand the need to recharge. While we stay agile for urgent needs, we make sure there's time to recover and enjoy life.
  • Customer Centricity: Our commitment to customers shapes everything we do. We listen, build relationships, and innovate - from our dedicated customer support team to our engineers, everyone at our company is focused on solving problems that matter most to our users.
  • Taking Initiative: We value ownership and proactive problem-solving. We encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our success.
  • We Make Time for Fun: We work hard and make time to enjoy the journey. It’s not just about hitting milestones—it’s about making the experience rewarding along the way.

Job Description

This role is the glue that binds our product strategy to the tactics we need to drive success in sales and marketing and to achieve results. You are the steel thread that builds go-to-market strategies and executes product launches.

You know our competitors like the back of your hand: what they do today and what they plan to do in the future. You also know our buyers better than they know themselves, including how they make their buying decisions. You back up strategic insights with market evidence and then use that knowledge to drive the development of positioning and messaging that resonates with buyers and empowers our marketing, partner and sales channels to be successful.

You will collaborate with the demand generation and content team to develop innovative programs that drive continued demand. The ability to grasp and present our product’s value proposition in a way that clearly articulates how we solve our buyers’ problems is critical to success. You are obsessed with tracking performance and have the data to prove what’s working and what isn’t.

In addition to the marketing team, you will regularly collaborate with product managers, partners and sales channels; it’s a balancing act that requires strong diplomatic skills, including knowing when to push back and when to dive in. 

Your responsibilities:

  • Conduct Market Intelligence—be the expert on our buyers, who they are, how they buy and their key buying criteria.

  • Understand the competitive landscape—be an expert on our competition and how they are positioned.

  • Collaborate with product management and marketing communications to develop product positioning, messaging and content that resonates with our target buyer personas.

  • Understand and document our buyer’s journey, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn.

  • Develop marketing programs for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.

  • Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.

  • Plan the launches of net-new products, features and releases of existing products, and manage the cross-functional implementation of the plan.

  • Act as the primary thought leader for the products you support externally, including speaking engagements and written works.

  • Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.

Qualifications

Having 5+ years of experience in product marketing in a B2B SaaS environment is crucial to be successful in this role. You also have an experience working in a startup or a scale up organization in a highly collaborative environment.

You also have:

  • Experience working with product teams to define product strategy

  • Strong technical background and understanding (you ideally have a development degree or have proven experience working with technical teams speaking their language)

  • Strong quantitative analytical ability and excellent written and oral communication skills in positioning, messaging and narrative story telling

  • Customer-centric with experience speaking directly with customers

  • Comfort in a fast-paced, entrepreneurial, start-up environment

  • The ability to stay highly organized while managing multiple projects and priorities

Additional Information

Where You’ll Be
Our organization follows a hybrid work structure where employees work from the office three days/week. This role will be based out of our Ottawa office.  

How Rewind Will Support You
We know that enjoying the journey is just as important as reaching our goals. We work hard to create a positive, inclusive environment where fun and laughter are part of our everyday routine. We also offer a variety of benefits to support your success both at work and in your personal life which includes but is not limited to: 

  • Flexible working hours 
  • Employee stock options
  • Health benefits
  • 3 weeks vacation
  • 7 life leave days
  • 2 Level Up days for professional development
  • 1 volunteer day
  • Summer hours (off every other Friday from June - September) and office closed during the holiday break in December
  • 4 week sabbatical after 4 years with us
  • Paid parental leave
  • $5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc)
  • $1000/year wellness/home office allowance

Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. We value how each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. We strongly encourage candidates of all different backgrounds and identities to apply. 

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What You Should Know About Senior Product Marketing Manager (hybrid), Rewind Software

As a Senior Product Marketing Manager at Rewind, you'll play a pivotal role in shaping our product strategy and ensuring our offerings resonate with our target audience. Your knack for creating compelling go-to-market strategies and executing successful product launches will be essential. You're not just familiar with our competitors; you know them inside and out, which allows you to anticipate their moves and better position our products. Understanding our buyers is your superpower—you're keenly aware of their decision-making processes and how to address their unique pain points through our innovative solutions. Collaboration is at the heart of this role, so you’ll work closely with our demand generation and content teams to create impactful marketing programs that keep demand flowing. You'll be all about diving deep into market intelligence, analyzing buyer behavior, and driving adjustments to our sales and marketing processes based on real data. As the voice of our products, you'll share insights externally through thought leadership and training for our sales channels. With your experience in product marketing within a B2B SaaS environment, you’ll not only contribute to our success but thrive in the fast-paced, agile culture at Rewind. With generous benefits like flexible work hours, professional development allowances, and even a four-week sabbatical, you'll find that we genuinely care about your growth both personally and professionally. Join us in backing up the critical data for businesses everywhere and bringing innovative solutions to the forefront.

Frequently Asked Questions (FAQs) for Senior Product Marketing Manager (hybrid) Role at Rewind Software
What does a Senior Product Marketing Manager do at Rewind?

At Rewind, a Senior Product Marketing Manager is responsible for binding product strategy with actionable marketing tactics. This role includes developing go-to-market strategies, executing product launches, and deep-diving into market intelligence and competitive analysis to craft compelling messaging and positioning that resonates with our target audience.

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What qualifications are needed for the Senior Product Marketing Manager role at Rewind?

To be successful as a Senior Product Marketing Manager at Rewind, candidates should have at least 5 years of experience in product marketing within a B2B SaaS environment. Familiarity with product teams, a strong technical background, and the ability to communicate effectively are also key requirements for this position.

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What is the work environment like for a Senior Product Marketing Manager at Rewind?

Rewind embraces a hybrid work structure, allowing flexibility while maintaining collaboration within the team. The environment is dynamic and fast-paced, perfect for individuals who thrive in startup settings and are eager to contribute to an innovative company culture.

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How does collaboration work for the Senior Product Marketing Manager at Rewind?

Collaboration is integral to the role of a Senior Product Marketing Manager at Rewind. You'll partner with product management, demand generation, and sales teams to ensure that marketing strategies align with product positioning and buyer insights, fostering a cohesive and results-driven approach.

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What career growth opportunities exist for the Senior Product Marketing Manager at Rewind?

Rewind is dedicated to employee growth and development, offering several opportunities for career advancement, including a professional development allowance, mentorship, and the chance to lead innovative marketing initiatives. The role also provides a solid foundation for advancing into higher leadership positions within the company.

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What benefits are offered to a Senior Product Marketing Manager at Rewind?

Rewind provides an extensive benefits package for the Senior Product Marketing Manager, including flexible working hours, stock options, health benefits, vacation days, professional development funding, and unique perks like summer hours and a four-week sabbatical after four years. We believe in rewarding hard work and dedication.

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What is Rewind's commitment to diversity and inclusion for the Senior Product Marketing Manager role?

Rewind is committed to fostering an inclusive and diverse workplace, recognizing that each new hire brings valuable perspectives. We actively encourage candidates from various backgrounds to apply for the Senior Product Marketing Manager role, supporting a culture of respect and collaboration.

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Common Interview Questions for Senior Product Marketing Manager (hybrid)
Can you describe your approach to developing a product go-to-market strategy?

When answering this question, focus on outlining the steps you've taken in the past, such as conducting thorough market research, identifying the target audience, and collaborating with cross-functional teams to ensure alignment. Highlight any specific examples where your strategy led to successful product launches.

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How do you analyze and understand the competitive landscape?

Discuss how you stay informed about competitors through market research, customer feedback, and industry trends. Emphasize your ability to use this information to position products effectively, making sure you can give examples of how you've adjusted marketing strategies based on competitive insights.

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What methods do you use to gather customer feedback?

Detail the techniques you employ, such as surveys, user interviews, and analytics tools. Share examples of how this feedback has influenced product development or marketing messaging, showcasing your commitment to customer-centricity.

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How would you train sales teams about new product features or updates?

Discuss your experience creating training materials, conducting workshops, and utilizing role-playing exercises. Highlight how you ensure sales teams are equipped to effectively communicate product value to customers, emphasizing clear, informative communication.

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What metrics do you consider most important for measuring the success of a marketing program?

Discuss key performance indicators (KPIs) such as conversion rates, customer acquisition costs, and customer lifetime value. Emphasize your ability to analyze data and draw insights that drive marketing effectiveness and decision-making.

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Describe a successful product launch you managed. What made it successful?

When responding, provide a detailed example of a specific product launch, focusing on your role in strategizing, executing, and evaluating its success. Highlight the tactics you employed, the challenges you faced, and the quantifiable outcomes that showed the launch's success.

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How do you ensure that marketing messaging resonates with target buyer personas?

Share your strategies for creating buyer personas through in-depth market research and customer insights. Emphasize your iterative approach to messaging, where you refine your strategies based on feedback and performance data.

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What do you consider the biggest challenges in product marketing today?

Discuss your viewpoint on current market trends, customer expectations, or technological changes. This question is a chance to demonstrate your industry awareness and critical thinking skills, suggesting possible solutions or adaptations.

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Can you give an example of how you took the initiative to solve a problem in a previous role?

Illustrate a specific situation where you recognized a problem and proactively developed a solution. Focus on the steps you took to implement your solution and the impact it had on the team or organization, emphasizing a results-driven mindset.

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What strategies do you employ to track and analyze marketing performance data?

Detail the tools and methodologies you use for tracking metrics, such as Google Analytics or CRM systems. Discuss how you analyze data for insights, making evidence-based decisions that enhance marketing strategies.

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Since 2015, Rewind has been on a mission to help businesses protect their SaaS and cloud data. Over 100,000 customers in more than 100 countries have trusted Rewind's top-reviewed apps and support to ensure their software-as-a-service applications...

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Full-time, hybrid
DATE POSTED
November 25, 2024

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