Account Supervisor

Interested in a progressive company that fosters innovative thinking and revolutionary work? RevHealth is not afraid to be bold and not satisfied with being comfortable. We fearlessly poke and prod, transcending the expected to deliver the exceptional. Our focus is on doing great work in a collaborative environment. If you are seeking a dynamic culture where you are empowered to deliver your best and have fun doing it, then consider joining RevHealth, a full-service, independent healthcare marketing and communications agency.

The Account Supervisor will be a driving force behind day-to-day activities on a client brand. The Account Supervisor is the central hub of the team, leading the development of client projects. This role is responsible for planning and executing professional-client congress logistics/materials and education speaker programs. The Account Supervisor works directly with Account Teams and our client’s field force, brand team and/or health care professionals to manage all aspects of congress activities. This may include recruitment, scheduling and coordinating dates, times and location, contracting, logistics, facilitating and reporting. The Account Supervisor has direct responsibility to ensure appropriate contracting and compliance regulations are in place, manage all assigned projects, and collaborate with other team members to ensure seamless coverage. This individual must possess excellent oral and written communication skills and attention to detail.

• Plan and execute client’s professional education speaker programs and educational activities
• Recruit KOL/HCPs, schedule and coordinate dates, times and locations, contracting, logistics, facilitating and reporting
• Ensure appropriate contracting and compliance regulations are in place, manage all assigned projects, and collaborate with other team members to ensure seamless coverage
• Lead and manage day-to-day projects to ensure smooth delivery of programs and deliverables for specific account teams
• Manage live, virtual, and hybrid events
• Keeps accurate and consistent notes
• Manages and facilitates virtual platforms for virtual and hybrid events (may include an intro/housekeeping speaking role)
• Database all program information and provides regular reports to the client on program status, program evaluation, attendee record, financial status, and spend tracking
• Communicates with HCPs to schedule and confirm services required, contracts, and oversee travel needs and maintain the participation database
• Maintains database to track HCP information
• Actively identify new business opportunities within existing accounts and through other contacts
• Generate internal project estimates and collaborate with PM/PC to develop timelines
• Translate client needs and expectations to internal agency team through project brief development and internal meetings and communications with the cross-functional agency team
• Monitor project estimate vs. actual time and cost accruals
• Review monthly account billing for accuracy and completeness in accordance with client PO(s)
• Assist in the development and approval of scopes of work (project descriptions, assumptions, estimates)
• Assist in tactical planning and brand strategy
• Stay up-to-date with key information, milestones, and deadlines communicated by the Congress 
• Manage external vendor to set client expectations and monitor progress
• Provide on-site support to manage the meeting suites, HCP engagements, industry-supported programs, and any ad hoc requests 

• 4 -5 years of pharmaceutical agency experience, specifically planning Congress and HCP engagement activities
• Strong attention to detail with the ability to manage a diverse range of projects
• Proven supervisory experience and mentoring skills
• Detail oriented with the ability to manage a wide variety of projects and team members
• Experience managing and nurturing client relationships
• Outstanding communication skills: oral, written, and interpersonal
• Experience with product launches

• You act with integrity and drive results in a way that makes everyone better.
• You are endlessly curious.
• You choose fearlessness in pursuit of innovation, growth and excellence.
• You enjoy building partnerships and working collaboratively with others to meet shared objectives.
• You enjoy building formal and informal relationship networks inside/outside the organization.
• You can effortlessly plan and prioritize work to meet commitments aligned with organizational goals. 
• You are focused on delivering exceptional results for our clients. You work hard and want to have fun while you do so. You celebrate wins, enjoy building relationships with clients and teammates and remember to enjoy the journey of delivering exceptional results.

RevHealth is committed to hiring the best team possible to create revolutionary brand experiences that inspire change. We believe that we need a diverse set of perspectives to deliver the best possible solutions for our clients. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. If you are looking for a positive team environment and are looking to be successful in the healthcare marketing world, join us!