Global Director of Insurance Product

About Us

At Resilience, we’re creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management.

Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities – and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries – Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations. 

Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one. 

Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team.  

We are seeking a Director of Insurance Product with deep wordings experience to drive the growth and performance of our cyber insurance products. You will collaborate closely with the Chief Underwriting Officer to maintain a market competitive product and drive sustainability. You will play a pivotal role in shaping language and aligning coverage with market trends. 

 We're looking for a candidate who brings a blend of Cyber and Tech E&O product expertise, legal acumen, and innovation to the cyber insurance landscape. 

• Lead the drafting, refinement and negotiation of cyber policy language and endorsements to ensure clarity and regulatory compliance. 
• Work closely with the Chief Underwriting Officer to provide guidance on policy intent, interpretations and risk appetite to underwriters and brokers.
• Monitor cyber threats, legal precedents and industry trends to anticipate coverage solutions that address emerging cyber risks.
• Coordinate projects and work collaboratively with other key stakeholders internally, including but not limited to Claims, Actuarial, Compliance, Operations, Product, and Capacity Partners. 
• Support the global team in organizing internal and market intelligence, educational resources and product training.
• Monitor claims developments and impact of wording on claims. 
• Support insurance product innovation for key partnerships. 

• 7-10 years experience in cyber insurance, with significant experience in policy wordings underwriting or legal review of insurance products
• Legal expertise, JD preferred.
• Proven understanding of cyber coverage, policy language and risk transfer mechanisms 
• Strong ability to work cross-functionally and articulate complex insurance concepts 
• Strong analytical and project management skills.

What Resilience Offers You

Innovative company culture

Flexible work schedules

Family paid leave

Paid healthcare for employees

401k

Professional development & career advancements

Flexible paid time off

Employee referral bonus

Accommodations and Accessibility

We want to ensure you're able to perform as well as possible in your interview. As part of that, if you have any accessibility-related needs to ensure a comfortable visit, please let us know. We'll do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources team at recruiter@arceo.ai.

Beware of Job Scams

Resilience is excited to welcome talented individuals to explore career opportunities with us. However, we urge you to stay vigilant against recruitment scams where fraudsters may impersonate our company. We will never ask for payments, conduct interviews via chat rooms, or contact candidates from personal email accounts. All job applications must be submitted through our official platform at lever.co, and interviews will only take place via approved Resilience accounts. If you receive suspicious outreach or have concerns, please contact us directly at recruiter@arceo.ai to verify authenticity. Thank you for helping us maintain a safe and secure recruitment process.