Online Engagement Manager

Online Engagement Manager

Location: Fully Remote (South Africa)
Working Hours: UK Hours (Monday to Friday)

Job Overview

Remote Recruitment is seeking a proactive and innovative Online Engagement Manager to join our team. In this role, you will be responsible for developing and executing strategies that enhance user engagement across all our online platforms. The ideal candidate must possess a deep understanding of digital marketing, community management, and user experience.

As the Online Engagement Manager, you will be the driving force behind promoting active participation and interaction within our community while crafting engaging content that resonates with our audience.

Responsibilities

• Develop and implement engagement strategies to foster an interactive online community.
• Create dynamic and relevant content that sparks user participation and shares valuable insights.
• Monitor online platforms, respond to interactions, and moderate discussions to ensure a positive community environment.
• Analyze user engagement metrics and feedback to inform ongoing improvements to strategies.
• Collaborate with the marketing team to align brand messaging and campaigns with engagement efforts.
• Organize and host virtual events and interactive sessions to drive community involvement.
• Build relationships with influencers and community leaders to enhance outreach and engagement.
• Stay current on industry trends and best practices to ensure effective engagement tactics.

Qualifications and Experience

• Proven experience in online community management, digital marketing, or a similar role.
• Strong understanding of digital communication channels and online engagement techniques.
• Excellent written and verbal communication skills.
• Ability to analyze engagement data and provide actionable insights.
• Creative thinker with a passion for developing engaging content.
• Experience using social media platforms and community management tools.
• Detail-oriented with strong organizational skills and the ability to manage multiple projects.
• Knowledge of SEO and content marketing principles is a plus.
• Bachelor's degree in Marketing, Communications, or a related field is preferred.
• Ability to work independently and collaboratively in a remote environment.

• Work From Home
• Training & Development
• Performance Bonus