Client Engagement Coordinator

Client Engagement Coordinator

Job Overview:

Remote Recruitment is excited to announce an opening for a Client Engagement Coordinator. This role is perfect for an organized and enthusiastic individual who is passionate about enhancing client relationships and driving engagement. In this position, you will play a critical role in ensuring that our clients feel valued, informed, and connected.

Your responsibilities will include managing client communications, coordinating engagement activities, and supporting the Client Services team in delivering exceptional service. This is a remote position, allowing you to work efficiently from your home while making a significant impact on our clients’ experiences.

Responsibilities:

• Coordinate and manage client communication, ensuring timely and effective responses to inquiries.
• Plan and organize client engagement activities, including webinars, client meetings, and feedback sessions.
• Assist in the creation of client-facing materials and resources to enhance understanding of services.
• Maintain client databases and documentation to ensure accurate records and follow-ups.
• Gather client feedback and suggestions, conveying insights to improve service offerings.
• Collaborate closely with the Client Services team to ensure a seamless experience for clients.
• Monitor engagement metrics and analyze data to enhance outreach strategies.

Qualifications and Experience:

• 1-3 years of experience in client engagement, customer support, or related roles.
• Exceptional organizational and multi-tasking skills.
• Strong communication skills, both written and verbal.
• Ability to build rapport with clients and maintain professional relationships.
• Attention to detail and a problem-solving mindset.
• Experience with CRM software and client management tools.
• Proficient in Microsoft Office Suite or equivalent productivity tools.
• Self-driven and comfortable working in a remote environment.
• Bachelor’s degree in Business, Communications, or a related field is preferred.

• Work From Home
• Training & Development
• Performance Bonus