Workflow Documentation Specialist

Job Summary

A company is looking for a Workflow Documentation Specialist responsible for developing and maintaining training materials and collaborating on process workflows.

Key Responsibilities

• Develop and maintain workflow and process documents for training and operational departments
• Update, maintain, and inventory documentation of policies, procedures, and workflows
• Build collaborative relationships with management and subject matter experts to understand departmental processes

Required Qualifications

• Bachelor's degree required
• Minimum 3 years of content development experience
• Documentation design experience in healthcare, TPA, or health insurance preferred
• Experience with creating training content and process documents
• Ability to manage multiple tasks and projects effectively