Work From Home Customer service/Help desk Analyst- Full time/Part time

Are you passionate about providing exceptional customer service and problem-solving skills? Are you looking for a flexible work-from-home opportunity in the bustling city of Boston, MA? Look no further than this exciting opportunity with Ernst & Young!

As a Work From Home Customer Service/Help Desk Analyst, you will be responsible for assisting customers with their inquiries, technical issues, and providing top-notch support through various communication channels. This role offers the flexibility of both full-time and part-time options, allowing you to balance work with your personal life.
? *Responsibilities:**

– Respond to customer inquiries and issues promptly and professionally

– Troubleshoot technical problems and provide solutions to customers

– Document all interactions and resolutions in the system

– Collaborate with team members to ensure a seamless customer experience
? *Requirements:**

– Excellent communication skills, both written and verbal

– Strong problem-solving abilities and attention to detail

– Previous customer service or help desk experience is preferred

– Must have a reliable internet connection and a quiet workspace at home

Please note that Ernst & Young follows the guidelines of the Equal Employment Opportunity Commission and does not inquire about criminal backgrounds during the hiring process.
? *Job Summary:**

– Job Title: Work From Home Customer Service/Help Desk Analyst

– Job Type: Full-time/Part-time

– Location: Boston, MA

– Salary Range: $21 to $38 per hour

If you are ready to embark on a rewarding career in customer service from the comfort of your own home, apply now to join our dynamic team at Ernst & Young!