Weekend – On Call Coordinator - job 1 of 2

Benefits:
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

Company Overview

Right at Home is a Twice Award-Winning Great Place To Work! We are In-home care agency dedicated to providing high-quality care and support to seniors and individuals in need. We are committed to enhancing the quality of life for our clients through compassionate and professional services.

Pay rate: $19-$25 per hour plus $50/day on call stipend.

Job Summary

We are seeking a reliable and organized On-Call Coordinator to join our team. This position involves managing and coordinating in-home care services during off-hours, ensuring that clients receive timely and high-quality care. The ideal candidate will have excellent communication skills, the ability to problem-solve efficiently, and a strong commitment to client and caregiver satisfaction.

Key Responsibilities:
• Serve as the primary point of contact for clients, caregivers, and families during on-call hours.
• Coordinate and schedule caregivers to meet clients’ needs promptly and efficiently.
• Address and resolve any issues or emergencies that arise during on-call hours.
• Maintain accurate records of client and caregiver interactions and service adjustments.
• Communicate effectively with the administrative team regarding any significant issues or updates.
• Ensure compliance with company policies and procedures.

Qualifications
• High school diploma or equivalent; additional education or certifications in healthcare or related fields preferred.
• Previous experience in home care, healthcare, or customer service roles.
• Excellent organizational and multitasking skills.
• Strong verbal and written communication abilities.
• Ability to remain calm and composed in high-pressure situations.
• Proficiency in using computer systems and software for scheduling and record-keeping.

This is a remote position.
Employment Type: PART_TIME