Virtual Customer Support

Job Summary

A company is looking for a Customer Support, Virtual Care professional.

Key Responsibilities

• Assist customers and medical teams via text, phone, and email
• Ensure high-quality patient care and exceptional customer experience
• Engage with customers throughout the entire shift while maintaining a professional home office environment

Required Qualifications, Training, and Education

• Minimum of 1 year of customer service experience in veterinary medicine
• Must have a reliable home office setup free from noise and distractions
• Ability to work full-time hours, including weekends, in the EST time zone
• Must reside in one of the specified states: AZ, FL, GA, NY, NC, SC, KS, TN, or TX
• High-speed internet connection is required