Virtual assistance for an Airbnb business – Ideal candidate familiar with using different GPTs – Contract to Hire

Responsibilities
• Manage Airbnb listings, including updating listing information, pricing, and availability
• Respond to guest inquiries and communicate with guests throughout their stay
• Coordinate check-in and check-out processes
• Handle any guest issues or complaints promptly and effectively
• Provide recommendations to guests for local activities, attractions, and restaurants
• Ensure that the Airbnb listings meet high standards of cleanliness and maintenance
• Monitor and manage guest reviews and ratings
• Disputing reviews with Airbnb through understanding and referencing their Review Policy
• Initiating and tracking claims and resolutions through AirCover, Resolution Center, or other coverage plans
• Inventory management which includes purchasing items needed for the business
• Financial reporting for clients monthly
• Invoicing clients and tracking invoices to make sure they are paid
• Use of AI to create more effective systems and processes for operations & growth
• Communicate with cleaners to make sure properties are completed and pictures are provided, report all supplies needed to management
• Assist in marketing efforts including but not limited to: Social Media Marketing, Content Creation, Google Ads, Lead Generation, Ads Optimization
• Assisting in the continual growth of our business
• *Requirements**
• Clear & effective communicator speaking & writing in English
• Must be able to follow simple & detailed instructions
• Must have a flexible schedule
• Go getter & problem-solving work ethic
• Prior experience with Airbnb or other short term rental business preferred**
• Familiar with OpenAI and various GPTs