VIP Relationship Manager

Job Summary

A company is looking for a VIP Relationship Manager to join their Casino Team on a remote basis.

Key Responsibilities

• Develop and implement a VIP strategy for the designated title
• Establish and maintain relationships with VIP players, anticipating their needs
• Monitor key performance indicators and analyze player behavior to enhance loyalty initiatives

Required Qualifications

• 4+ years of experience in a VIP team, customer service, or support role
• Experience in casino/gaming VIP or host roles is a plus
• Data-driven mindset with the ability to analyze trends and propose solutions
• Account management experience
• Creative and confident in sharing ideas with teammates