UX Content Specialist

Job Summary

A company is looking for a UX Content Specialist to focus on editing and reviewing SMS and IVR content for quality assurance.

Key Responsibilities

• Carefully review and proofread SMS and IVR scripts for clarity and adherence to guidelines
• Ensure content maintains a cohesive brand voice and aligns with project goals
• Act as the final quality check before content approval, ensuring high standards are met

Required Qualifications

• Bachelor's Degree in Communications, English, Journalism, or a related field, or equivalent experience
• 2-4 years of experience in content editing, proofreading, or quality assurance roles
• Ability to maintain consistency in tone and style across various projects
• Strong organizational and time management skills, with the ability to meet tight deadlines
• Proficiency in tools like Office 365 and familiarity with project management systems such as Salesforce