US Clinical Operations Manager

Job Summary

A company is looking for a Clinical Operations Manager US.

Key Responsibilities

• Provide operational leadership and ensure robust systems, processes, and reporting for performance insights
• Manage a team of remote telemedicine nurse practitioners and physicians to meet customer SLAs
• Analyze data to identify opportunities for improving business KPIs and enhance customer experience

Required Qualifications

• 5+ years of experience managing a US telemedicine workforce
• Proven success in analytical and operations roles within a rapidly growing company
• Strong technical skills in data modeling and reporting tools
• Ability to draw actionable insights from data analysis
• Process-oriented with a passion for creating structure from ambiguity